Adila Mulugeta

• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Established customer service standards and monitored staff compliance.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Created weekly work schedules for store personnel.

Coordinated with vendors to secure product availability at competitive prices.

• Ensured compliance with all safety regulations throughout the store premises.
• Resolved customer complaints promptly, and addressed any issues that may arise during store hours.
• Maintained a safe working environment by enforcing safety regulations.
• Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
• Managed the store's day-to-day operations, including customer service, inventory management, and staff scheduling.

• Implemented quality control measures throughout each stage of a project's lifecycle.
• Developed project plans, identified resources, and established deadlines.
• Identified risks associated with projects and developed strategies for mitigating those risks.
• Participated in meetings with clients, contractors, vendors, and other stakeholders regarding current projects.