Adilene Ellis
Fresno,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Administrator
SpacetelLLC
Fresno, CA
11.2021 - Current
- Prepared inventory for shipment by attaching tags and labels.
- Tracked shipment progress using various tools such as GPS tracking systems.
- Assisted in physical inventories as required by management or clients.
- Performed regular cycle counts to verify accuracy of inventory records.
- Established transportation cost standards and economical shipping practices.
- Organized warehouse shelves for efficient storage and retrieval of products.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Customer Service Representative
Cricket Wireless
Fresno, CA
11.2014 - 10.2019
- Educated customers on special pricing opportunities and company offerings.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Supported sales team members to drive growth and development.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Excelled in exceeding daily credit card application goals.
Customer Service Cashier
Carl's Jr
Fresno, CA
07.2011 - 04.2013
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Informed customers of in-store promotions or pricing specials.
- Greeted customers promptly and responded to questions.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
Education
Certified Phlebotomist - Phlebotomy
Sanger Adult School
Sanger, CA01-2024
Certified Clinical Medical Assistant - Clinical Medical Assistant
Sanger Adult School
Sanger, CA12-2019
High School Diploma -
Los Banos High School
Los Banos, CA06-2011
Skills
- Barcode Scanning
- Enterprise Resource Planning
- Returns Processing
- Order Picking
- Stock Control
- Damage Assessment
- Customer Care
Certification
- CPR
- BLS
- Clinical Medical Assistant
Languages
Spanish
Professional
English
Professional
Adilene Ellis
Certified Phlebotomist looking for a position where i can apply my experience and perform a variety of Clinical services, Outpatient care as well as Administrative tasks. Aiming to leverage my skills to successfully fill Phlebotomy roll at your company.
Timeline
Warehouse Administrator
SpacetelLLC
11.2021 - Current
Customer Service Representative
Cricket Wireless
11.2014 - 10.2019
Customer Service Cashier
Carl's Jr
07.2011 - 04.2013
Certified Phlebotomist - Phlebotomy
Sanger Adult School
Certified Clinical Medical Assistant - Clinical Medical Assistant
Sanger Adult School
High School Diploma -
Los Banos High School