Adilene Fernandez
Mesa,AZ
Summary
Dynamic warehouse professional with a proven track record at Gruma Corporation, excelling in inventory accuracy and team collaboration. Skilled in warehouse management software and committed to safety protocols, I consistently improved workflow efficiency and resolved discrepancies, ensuring timely deliveries and enhanced customer satisfaction.
Overview
8
8
years of professional experience
Work History
Warehouse Clerk
Gruma Corporation - Mission Foods
02.2021 - 02.2024
- Maintained accurate inventory records using warehouse management software.
- Assisted in receiving, inspecting, and storing incoming shipments with attention to detail.
- Coordinated order fulfillment by picking, packing, and preparing products for shipment.
- Ensured compliance with safety protocols while performing daily tasks in warehouse environment.
- Collaborated with team members to optimize storage solutions and improve workflow efficiency.
- Conducted regular inventory cycle counts to verify stock accuracy and minimize discrepancies.
- Kept warehouse up to safety and health regulations at all times.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using outlook to update system.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Cashier Supervisor
Legend Cleaners
02.2016 - 02.2021
- Provided exceptional customer service and resolved inquiries promptly.
- Operated cash register efficiently, ensuring accurate transactions.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on policies and procedures.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained newly hired sales team in upselling techniques.
Education
High School Diploma -
Mesa High School
Mesa, AZ05.2011
Skills
- Warehouse safety
- Order picking
- Unpacking merchandise
- Team collaboration
- Receiving
- Paperwork processing
- File management
- Self-motivated and independent
- Attention to detail
- Microsoft Office Suite
Languages
English and Spanish
Timeline
Warehouse Clerk
Gruma Corporation - Mission Foods
02.2021 - 02.2024
Cashier Supervisor
Legend Cleaners
02.2016 - 02.2021
High School Diploma -
Mesa High School
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