Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Assessments
Willing To Relocate
Personal Information
Languages
Interests
Timeline
Generic

Adilene Jimenez-Placido

Summary

Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dedicated to continuously improving processes and fostering a collaborative work environment to achieve business objectives. Adept at adapting to new challenges and leveraging strong communication skills to build relationships and drive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Culinary Person

The Walt Disney Company
02.2024 - Current
  • Prepared and served food and beverages in a fast-paced quick service restaurant environment
  • Maintained cleanliness and organization of dining area, ensuring a pleasant experience for customers
  • Efficiently operated cash register, accurately handling transactions and providing correct change
  • Collaborated with kitchen staff to ensure timely preparation of food items according to customer orders
  • Assisted with opening and closing duties including setup/cleanup of the dining area and restocking supplies
  • Implemented upselling techniques resulting in an increase in average order value
  • Handled customer complaints or issues professionally, resolving them in a timely manner to ensure customer satisfaction
  • Managed inventory levels by monitoring stock levels and placing orders as needed

Seasonal Operations Associate

Kohl's
09.2023 - 01.2024
  • Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
  • Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
  • Managed cash register operations, accurately handling cash transactions and providing correct change to customers
  • Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction
  • Served as backup cashier during peak hours, ensuring minimal wait times for customers at checkout lines
  • Collaborated with team members to achieve daily sales goals through upselling and cross-selling techniques
  • Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
  • Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
  • Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries

Shift Lead

Pieology Pizzeria
10.2022 - 05.2023
  • Monitored team performance and provided regular feedback to drive continuous improvement
  • Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
  • Ensured compliance with company policies, procedures, safety regulations at all times
  • Maintained accurate cash handling procedures including opening/closing registers accurately reconciling cash at end of shift
  • Maintained visual merchandising standards throughout the store, ensuring products were displayed attractively and organized for easy customer access
  • Demonstrated exceptional problem-solving skills when addressing customer complaints or resolving conflicts among staff members
  • Maintained cleanliness and organization of dining areas, including tables, chairs, floors, and restrooms
  • Managed cash transactions accurately using POS system while providing guests with receipts and appropriate change
  • Fulfilled special requests from customers such as modifications to menu items or specific dietary needs without compromising taste or quality

Cashier

Popeye's Louisiana Chicken
07.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High school diploma -

Ocean View High School
Huntington Beach, CA
06.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Organization and time management
  • Problem resolution
  • Active listening
  • Calm under pressure
  • Flexible and adaptable
  • Retail merchandise quality standards

Accomplishments

  • Promoted to Shift lead after only 4 months for exceptional performance.
  • Supervised team of 4 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

Food Handler Certification

Assessments

  • Retail customer service, Proficient, 09/01/23
  • Food safety, Proficient, 08/01/23
  • Food service: Customer situations, Proficient, 08/01/23
  • Work style: Reliability, Proficient, 07/01/22

Willing To Relocate

  • Anaheim, CA
  • Fountain Valley, CA
  • Huntington Beach, CA

Personal Information

Authorized To Work: US for any employer

Languages

English
Spanish

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Music
  • cooking and/or baking
  • Swimming
  • Virtual Reality
  • Watching Movies and TV Shows
  • DIY and Home Improvement
  • Hiking
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends

Timeline

Food and Beverage Culinary Person

The Walt Disney Company
02.2024 - Current

Seasonal Operations Associate

Kohl's
09.2023 - 01.2024

Shift Lead

Pieology Pizzeria
10.2022 - 05.2023

Cashier

Popeye's Louisiana Chicken
07.2022 - 09.2022

High school diploma -

Ocean View High School

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