Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adilene Martinez

101 W. Grove St,Az

Summary

Well trained and customer service driven candidate for the entry level of front desk receptionist. Prepared to use strong work ethic and top patient care to enrich life and a fast paced medical environment. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 100 patients weekly. Organized and accurate in managing patient flow. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Maricopa Obgyn Physicians
Phoenix, AZ
01.2020 - Current
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Managed to register and check in about 60 patients daily. and walk ins.
  • Trained new hires for medical receptionist and other departments
  • Verify insurance eligibility and benefits

Patient Care Specialist

SimonMed Imaging
Phoenix, AZ
03.2019 - 01.2020
  • Worked with patients to schedule tests and procedures.
  • Reviewed medical charts and served as liaison between patient, doctor and hospital.
  • Explained upcoming treatment preparation, instructions and other facts to patients.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Transmitted documents, organized revisions and tracked changes.
  • Prepared medical records for chart audits according to front desk and charge entry audit policy.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Scheduled over 50 patients a day answering phone calls or check out appointments

Associate Banker

JP Morgan Chase
Phoenix, AZ
06.2015 - 11.2018
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Opened, closed and updated accounts for customers.
  • Provided advice on different bank products and financial options.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Completed inventory counts and ordered merchandise.
  • Managed to answer 50 or more customer calls per day.

Education

High School Diploma -

Suns Diamondbacks Education Academy
Phoenix, AZ
05.2012

Skills

  • Data Entry and Database Software
  • Positive Attitude and Energetic
  • Front Desk Operations
  • Patient Referral
  • Guest Registration
  • Records Pulling

Languages

Spanish
Full Professional

Timeline

Front Desk Receptionist

Maricopa Obgyn Physicians
01.2020 - Current

Patient Care Specialist

SimonMed Imaging
03.2019 - 01.2020

Associate Banker

JP Morgan Chase
06.2015 - 11.2018

High School Diploma -

Suns Diamondbacks Education Academy

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Adilene Martinez