Adilene Ruiz-Olivas
Summary
Dedicated Academic Advisor devoted to assisting all students. Focused on helping students manage and complete their program with success. Goes above and beyond to provide mentorship and support.
Overview
8
8
years of professional experience
Work History
Sr. Academic Advisor
The UNM College of Nursing
Albuquerque
10.2022 - Current
- Guided students in academic planning and course selection processes.
- Developed personalized educational plans for diverse student populations.
- Collaborated with faculty to align curriculum with student needs and goals.
- Provided expert advice on academic policies and degree requirements.
- Mentored junior advisors in effective advising techniques and practices.
- Analyzed student feedback to improve advising services and resources.
- Maintained student records and monitored progress towards graduation.
Admissions Associate
The UNM College of Nursing
Albuquerque
02.2022 - 10.2022
- Maintained database of confidential student information through the NursingCAS system.
- Have completed several academic audits for potential transfer students and current UNM students.
- Assisted with multiple recruitment events to promote The UNM College of Nursing programs.
- Maintained professional, welcoming and orderly reception area to greet guests.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Entered in accurate data regarding student admissions status for internal purposes.
- Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
- Engaged in professional conversations with applicants about admissions process via phone, email and video-chat.
Achievement Coach
CNM Ingenuity
Albuquerque
11.2021 - 02.2022
- Assisted with completion of documentation of ECECD Scholarship and Wage Supplement applications, answered questions and delivered key information.
- Attended several events and information sessions to promote the program.
- Collaborated with team to find best practices and decisions for nuanced applications.
- Compiled, recorded and evaluated personal and financial data to verify completeness and accuracy using computer system to complete eligibility screening.
- Audited student files to confirm accuracy and completion according to defined guidelines.
- Advised students on the academic application processes, admissions requirements and financial assistance options.
- Tracked and maintained academic progress for assigned students in the Early Childhood Education career track.
Office Marketing Assistant
Executive and Professional Education Center UNM
Albuquerque
07.2019 - 08.2021
- Assisted with the maintenance of confidential information through the Radius CRM system.
- Updated, edited and proofread web pages and social media profiles to reflect proactive strategies and engage customers.
- Conferred with mentor to develop and implement marketing plans.
- Trained and supervised new Office Assistants
- Collaborated with staff to discuss new marketing opportunities.
- Improved operations by working with team members and customers to find workable solutions.
- Frequent interactions with students in EMBA/MBAED program to gauge feedback of these programs.
- Answered marketing and events-related inquiries from students.
- Created executive presentations for staff.
Graduate Assistant
Anderson School of Management
Albuquerque
08.2020 - 05.2021
- Oversaw students in group settings and offered academic guidance.
- Marked homework assignments, tests and special projects to communicate grading.
- Liaised between professors and students to provide information on subject matter, assignments and class expectations.
- Worked independently and completed daily administrative tasks for professors as directed with minimal oversight.
- Tracked class and student metrics including attendance, projects, labs, needs and reports.
- Kept classroom focused on academic and intellectual discussions to further students' critical thinking skills as well as understanding of materials presented.
Administrative Assistant
Ombuds Servies for Staff UNM
Albuqerque
09.2018 - 06.2019
- Managed scheduling appointments for staff, monitoring resource allocation to provide optimal coverage and service.
- Engaged in small marketing tasks to promote the department services.
- Ensured visitors were checked in for their appointment and offered amenities to ensure their comfort.
- Answered email inquiries from visitors.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Helped with data entry on Excel for the quarterly and annual reports.
- Intercepted calls and inquiries from UNM staff and relayed that information to supervisors.
- Maintained and facilitated the confidentiality of visitor identities for their safety.
Education
MBA - General MBA
University of New Mexico
Albuquerque, NM12.2022
BBA - Marketing Management| Minor in Psychology
University of New Mexico
Albuquerque, NM2020
Associate of Arts - Psychology
Central New Mexico Community College
Albuquerque, NM2018
High School Diploma -
Valley High School
Albuquerque, NM2016
Skills
- Comfortable working in a fast-paced, diverse setting
- Experience advising collegiate-level students
- Advanced knowledge in Microsoft Office Suite
- Strong interpersonal, written and verbal skills
- Experience handling and facilitating confidential information and records
- Efficient with data pull projects and organizing data for reports
- Rapid ability to understand policies and procedures, and implement them when necessary
- Excellent critical thinking skills
- Comfortable handling multiple tasks with minimal oversight
- Comfortable assisting and facilitating events
- Strong command of both English and Spanish languages
Timeline
Sr. Academic Advisor
The UNM College of Nursing
10.2022 - Current
Admissions Associate
The UNM College of Nursing
02.2022 - 10.2022
Achievement Coach
CNM Ingenuity
11.2021 - 02.2022
Graduate Assistant
Anderson School of Management
08.2020 - 05.2021
Office Marketing Assistant
Executive and Professional Education Center UNM
07.2019 - 08.2021
Administrative Assistant
Ombuds Servies for Staff UNM
09.2018 - 06.2019
MBA - General MBA
University of New Mexico
BBA - Marketing Management| Minor in Psychology
University of New Mexico
Associate of Arts - Psychology
Central New Mexico Community College
High School Diploma -
Valley High School