Adilene Velazquez Farfan
San Jose,CA
Summary
As a recent Transportation Management graduate with a strong background in administration, I offer a unique combination of expertise in transportation planning, project management, and workflow process enhancement. My experience in administration and graduate research has equipped me to efficiently manage projects and deliver precise, professional results both independently and collaboratively.
Overview
9
9
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Receptionist
Wisk
06.2024 - Current
- Renovating the company vehicle tracking system by implementing an organized tracker table in Google Sheets
- Enhancing the Facilities department's Google Sites by standardizing fonts for a cohesive appearance, improving the interface for better visual appeal, and ensuring accurate and up-to-date information
- Developed a comprehensive receptionist manual detailing daily and weekly responsibilities, a list of points of contact, linked resources, and step-by-step instructions for using software and printers.
Administrative Assistant/Customer Service Representative
Paicines Wild One
11.2023 - Current
- Optimizing the redesign of apparel descriptions and variations within Square dashboard with a 2 week turn-around
- Collaborated with small business owner to manage sales and customer service during booth hours at art shows and rodeos
- Designing and handcrafting a line of crotchet stuffed animals and beaded jewelry that are sold at shows and rodeos
- Leverage social media and word-of-mouth marketing to boost visibility and engagement for small business
Workplace Associate Receptionist
Nuro
11.2021 - 10.2022
- Coordinated high-profile visits by utilizing Slack, Gmail, and Google Calendar to communicate with a team of executive admins for CEOs, CFOs, and board directors, effectively managing front desk reception duties to meet and greet visitors
- Led the development and implementation of a Google Sheets system to track office supply procurement and expenses for headquarters and two additional company locations, reducing unnecessary expenses and identifying cost-effective alternatives
- Designed and launched a 30-60-90 day administrative training schedule and manual, streamlining processes and leading to its adoption in expanding locations after internal publication
- Arranged and scheduled transportation of tools, furniture, and projects for six company locations through preferred vendors
- Utilized JIRA Ticketing System to oversee and track employee workplace issues and requests
- Self-implemented a protocol to respond to tickets within 24 hours, ensuring updates on estimated completion times and providing additional details as necessary
Administrative Assistant
Communicaid Inc
09.2020 - 08.2021
- Handled daily operations such as answer high volume phones, data entry for client interpreter requests into company's operating system, FileMaker, and served as a client liaison for lawyers, insurance agents, and doctors
- Coordinated interpreting needs directly with clients and scheduled interpreters for medical and legal workers' compensation appointments while providing daily verbal status reports to supervisors
- Scheduled and arranged 5-10 weekly Zoom meetings between with attorney, applicant, and interpreter to review settlement documents and set up documents via DocuSign
- Served as interim scheduler, maintaining and scheduling the non-Spanish interpreter request calendar while effectively prioritizing and managing time
- Developed and implemented a status report protocol with supervisors for urgent requests, appointment confirmations, and interpreting recruitment needs
Talent Agent
SlingShot Connections
11.2018 - 09.2020
- Revamped the development and implementation of strategic hiring initiatives, resulting in the establishment of a recurring bi-weekly on-site job fair for warehouse and manufacturing positions
- Orchestrated a cross-functional team to oversee on-site job fairs, coordinating efforts with the marketing team to promote events, administrative personnel for smooth interview check-ins, and customer service agents to guide candidates to respective hiring managers
- Spearheaded high-volume manufacturing recruitment, increasing the number of associates on assignments from 48 to 115 within 6 months; managed interviews with supervisors and ensured proper vetting, interviewing, and onboarding of associates
- Fostered strong relationships with 15- 20 hiring managers, business leaders, and human resource representatives through constant communication via phone, text, or email to discuss staffing needs, salaries, offer processes, deliver feedback and established onsite presence during in-person interviews or new hire orientations
- Cultivated strong relationships with local community organizations to enhance recruitment efforts and attract a diverse pool of candidates while providing resume and interview prep workshops
Assistant Store Business Manager
The Walking Company
12.2015 - 04.2019
- Started as a 3rd Key associate and was promoted to assistant store business manager within 6 months' time
- Met and exceeded store sales goals in 3 store locations: In the Los Gatos store, co-led the team in doubling the store’s monthly goal, averaging a monthly goal of $10,000
- In the Santa Clara and San Jose location, I exceed my personal goal by $300 each month
- Trained 10 - 15 staff to perform all job responsibilities across 3 company locations
- Reviewed and approved 5 associate timecards through DayForce and sent to payroll team on a weekly basis
- Coordinated and supervised bi-weekly supply orders for displays, cleaning supplies, and submitted requests for restock on popular products
Education
Master of Science - Transportation Management
San Jose State University
San Jose, CA 07.2022 - 05.2024
Bachelor of Science - Business Administration
San Jose State University
San Jose, CA 08.2011 - 12.2016
Skills
- Native Speaker
- G Suite – Proficient
- Research and data analysis – Proficient
- Project Management – Intermediate
- Canva - Intermediate
- Scheduling - Intermediate
- Detail-oriented – Proficient
- Microsoft Office – Proficient
Accomplishments
- Course name: MSTM Capstone October 2023 - May 2024 Name of project: The Implementation of Transportation Strategies to Lower Stress or Injuries During the Transport of Cattle
- Analyzed the BQA Transportation Manual, identified deficiencies, and recommended policy changes based on scientific data
- Conducted fundamental research and performed literature reviews of case studies, journal articles, and peer-reviewed publications to collect secondary data
- Utilized Gantt Chart, Google Calendar, and Apple Reminders for effective planning and time management
- Organized and maintained data using Google Docs and Google Sheets, creating detailed tables to analyze transportation-related factors affecting cattle quality and welfare
- Developed policy recommendations aimed at reducing the risks of bruising, injuries, and fatalities among cattle during transport.
Certification
LinkedIn Learning
Languages
- English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsCareer advancementPaid time off401k matchPaid sick leaveTimeline
Receptionist
Wisk
06.2024 - Current
Administrative Assistant/Customer Service Representative
Paicines Wild One
11.2023 - Current
Master of Science - Transportation Management
San Jose State University
07.2022 - 05.2024
Workplace Associate Receptionist
Nuro
11.2021 - 10.2022
Administrative Assistant
Communicaid Inc
09.2020 - 08.2021
Talent Agent
SlingShot Connections
11.2018 - 09.2020
Assistant Store Business Manager
The Walking Company
12.2015 - 04.2019
Bachelor of Science - Business Administration
San Jose State University
08.2011 - 12.2016
Similar Profiles
Alessandra BatalhaAlessandra Batalha
Senior Manager, Aircraft Maintenance Planning & Support at WiskSenior Manager, Aircraft Maintenance Planning & Support at Wisk
Ashmere PrasadAshmere Prasad
Recruiting Coordinator at Wisk AeroRecruiting Coordinator at Wisk Aero
David HallDavid Hall
Facility Operations Intern at Cory WiskFacility Operations Intern at Cory Wisk
Nimalan ElanchelvanNimalan Elanchelvan
Marketing Specialist at KSQD - Natural Bridges MediaMarketing Specialist at KSQD - Natural Bridges Media
Yun Jhen ChenYun Jhen Chen
Client Relationship Manager-Tesla, ChargePoint at Huajie TechnologiesClient Relationship Manager-Tesla, ChargePoint at Huajie Technologies