Adileny Sanchez
Melrose Park,IL
Summary
Energetically and confidently led the closing team at Tony's Fresh Market, enhancing customer satisfaction and resolving complaints with unmatched professionalism. Mastered POS systems and cash handling, ensuring accurate transactions and deposits. Excelled in team building and communication, significantly contributing to a seamless shift operation and maintaining the highest service standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Closing Supervisor
Tony's Fresh Market
Melrose Park, IL
04.2023 - Current
- Supervised and coordinated activities of closing staff to ensure smooth shift operation.
- Resolved customer complaints in a professional manner while maintaining the highest level of customer service.
- Maintained accurate records of all transactions, deposits and other data required by management..
- Verified accuracy of register totals at end of day; reconciled discrepancies between registers and bank deposits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
BBA -
Dominican University
River Forest, IL12-2027
High School Diploma -
Proviso Mathematics And Science Academy
Forest Park, IL06-2024
Skills
- Team building expertise
- Communication Skills
- Customer Satisfaction
- Problem-solving abilities
- POS systems expert
- Cash handling expertise
Accomplishments
- National Honor Society
- Seal of Biliteracy
- Graduated with distinction
- Graduated with honors
Certification
- Western Union Agent
Languages
Spanish
Professional
Affiliations
- Music enthusiast and vinyl record collector
- Baking fanatic and experimenter
- Avid reader
References
References available upon request.
Timeline
Lead Closing Supervisor
Tony's Fresh Market
04.2023 - Current
- Western Union Agent
BBA -
Dominican University
High School Diploma -
Proviso Mathematics And Science Academy
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