Adilynn Bolling
Lawrence
Summary
Dynamic professional with a proven track record at Boys & Girls Club of Lawrence, excelling in youth mentoring and effective problem-solving. Demonstrated ability to foster a positive environment, enhance team performance, and significantly increase participant engagement. Skilled in both life skills education and documentation, adept at setting and achieving ambitious goals.
Overview
4
4
years of professional experience
Work History
Youth Development Professional
Boys & Girls Club of Lawrence
10.2024 - Current
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Helped set appropriate goals and plans to achieve targets.
Shift Manager
Dairy Queen Grill & Chill
09.2020 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
Marshall High School
Marshall, MO 05-2023
Skills
- Youth mentoring
- Documentation skills
- Goal setting
- Positive environment planning
- Group supervision
- Life skills education
- Positive youth development
- Safety
Timeline
Youth Development Professional
Boys & Girls Club of Lawrence
10.2024 - Current
Shift Manager
Dairy Queen Grill & Chill
09.2020 - 07.2024
High School Diploma -
Marshall High School
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