Lean Six Sigma Methodologies
Adi Marie Saga
Master Of Science- Psychology
Ogden,IL
Summary
Master's in Psychology graduate with expertise in applied psychology. Skilled in research, clinical practice, and collaborative problem-solving. Seeking a paid internship to apply knowledge, contribute to projects, and drive positive outcomes in the field.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
Work History
Medical Technician
US Air Force Reserve 301st Medical Squadron
05.2016 - Current
- Full-time Traditional Reservist working from 0730 to 1630 on orders or 18 hours monthly.
- E5 Reserve base pay monthly.
- Provided immunizations such as influenza and COVID-19 vaccines and updated immunization records of more than 300 Air Force Reserve members and their families leading to 90% compliance rate.
- Scheduled necessary appointments to include ordering lab work under guidance of a physician.
- Monitored patients for adverse reactions to report to providers in charge after receiving vaccinations.
- Interviewed patients to obtain objective medical history while maintaining confidentiality.
- Retrieved patient information and uploaded new patient information to patient records via HAIMS and JLV.
- Collected physiological measurement such as height, weight and blood pressure.
- Educated patients about vaccinations, treatments, medications they received.
- Cleaned and sanitized patient rooms after each visit.
- Collected and safely handled specimens for laboratory tests.
- Assisted with the creation and maintenance of military profiles.
- Communicated with and cleared documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Contributed to the ARC Athena Project, an Air Force Reserve Component initiative focused on identifying and addressing barriers to women's service in the Department of the Air Force and Department of Defense.
- Maintain EMT Certification
Health Technician
Department Of Veterans Affairs
01.2024 - Current
- Ensured compliance with HIPAA regulations by maintaining confidentiality in all aspects of patient information handling and storage processes.
- Reduced errors in laboratory results by maintaining strict quality control measures.
- Streamlined the pre-operative process through effective communication with surgical teams, anesthesiologists, and patients.
- Demonstrated adaptability when managing varying caseloads, ensuring timely completion of all required pre-op tasks.
- Promoted a positive working environment by fostering teamwork among colleagues within the pre-op unit.
- Conducted patient assessments, obtained vital signs, and reviewed medical history to assist in patient preparation for surgery.
- Assisted healthcare professionals in administering medications and performing pre-operative clinical tasks.
Health Technician
Defense Health Agency
07.2022 - 10.2023
- GS-5 Step 4 Employee
- 40 hours per week
- $19.84 hourly
- $35,594 per year (basic pay)
- $41,467 per year (adjusted pay)
- Documented observations and baseline measurements in medical records.
- Gathered, charted and objectively analyzed patient history data and discussed key points with clinicians.
- Assisted physicians by preparing patients for procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests, routine lab orders and medication renewal proposals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Sterilized instruments and disposed of used or contaminated supplies in adherence to OSHA regulations.
- Administered immunizations and authorized medications and performed basic and advanced patient assessments.
- Performed clerical duties, such as word processing, data entry, answering phones, patient scheduling and filing.
- Utilized telehealth tools such as MHS Connect to virtually screen patients and troubleshoot virtual issues prior to provider visit.
- Communicated with provider panel via MHS Patient Portal to relay normal results and answer provider approved medical questions.
- Administered basic behavioral health screening tools; GAD-7, PHQ-9, PTSD Screening, Suicide Risk Assessment and reported positive scores.
- Researched and resolved issues regarding integrity of data flow into databases such as Health Effectiveness Data and Information Set (HEDIS).
- Assist Provider with submission of referral renewals and tracking of processed referrals.
Child and Youth Program Assistant
Fort Hood Child And Youth Services
12.2021 - 07.2022
- Flex schedule employee.
- 0-39 hours per week.
- $13.25 per hour
- Maintained energy and enthusiasm in fast-paced environment.
- Created safe, fun environment for children and teens attending special programs at Fort Hood Child Development Center facility.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Offered parents daily reports outlining activities, behavior and accomplishments.
- Caring for over 10 children daily in classroom, ensuring that military parents are able to complete their respective unit missions.
Nursing Assistant
Tripler Army Medical Center
01.2019 - 11.2021
- Full time GS-5 Employee.
- 40 hours per week.
- $18.59 per hour
- $32, 442 per year (basic pay)
- $38,788 per year (adjusted pay)
- Assisted in providing quality Obstetric and Gynecological care to approximately 80 patients per week.
- Receive and send phone messages to and from patients enrolled at Tripler Army Medical Center.
- Monitored, tracked and conveyed important patient information to healthcare staff such as concerning obstetrical or gynecological symptoms to help optimize treatment planning and care delivery.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Sanitized and maintained clinic patient rooms to include restocking of room supplies.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with in-clinic procedures such as colposcopies, endometrial biopsies and intrauterine device insertions.
- Assisted with other duties such as co-facilitating Centering Group Prenatal Care.
- Worked as a Superuser, assisting in transitioning Tripler OGBYN Clinic from AHLTA to MHS Genesis by helping coworkers navigate the new Electronic Health Record.
Education
Master of Science - Psychology
Walden University
Minneapolis, MN 02.2022 - 08.2023
Bachelor of Science - Psychology
Brigham Young University - Hawaii
La'ie, HI 12.2009 -
Registered Medical Assistant
American Registry of Medical Assistants
05.2001 -
EMT Certification
National Registry of Emergency Medical Technicians
Skills
Cultural Competence
Self reflection and Professional Development
Interpersonal Communication
Active Listening
Adaptability
Volunteer Work
- Crisis Text Line 2023- Currently a volunteer text crisis counselor.
- Texas Death Certificate Project 2022- Currently assists with the digital indexing of Texas Death Certificates.
- Latter-day Saint Primary President 2021- Currently serving as the Primary Auxiliary President, supporting children ages 18 months - 11 years within the church organization.
- April 2019: Tripler Army Medical Center Baby Expo- Provided patient education to the Tricare Obstetric population.
Accomplishments
- Armed Forces Service Medal
- Humanitarian Service Medal
- Carl R. Darnall Medical Center Golden Heart Award 2023
- CRDAMC's Best Award 2023
- Lean Six Sigma White Belt Certification 2024
Timeline
Health Technician
Department Of Veterans Affairs
01.2024 - Current
Health Technician
Defense Health Agency
07.2022 - 10.2023
Master of Science - Psychology
Walden University
02.2022 - 08.2023
Child and Youth Program Assistant
Fort Hood Child And Youth Services
12.2021 - 07.2022
Nursing Assistant
Tripler Army Medical Center
01.2019 - 11.2021
Medical Technician
US Air Force Reserve 301st Medical Squadron
05.2016 - Current
Bachelor of Science - Psychology
Brigham Young University - Hawaii
12.2009 -
Registered Medical Assistant
American Registry of Medical Assistants
05.2001 -
EMT Certification
National Registry of Emergency Medical Technicians
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