ADINA A. SEGAL
MEADVILLE,USA
Summary
Dynamic communicator with 8+ years of experience in nonprofit leadership, client service, and financial operations. Skilled in editing, writing, and visual communication, with proven ability to navigate complex situations, foster stakeholder trust, and maintain compliance in high-pressure environments. Passionate about continuous growth, I apply user-experience principles and adaptive communication to ensure that processes, outcomes, and team dynamics are effective, inclusive, and resilient.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
Vallonia Industries
2024 - Current
- Provide daily client support and advocacy with families and interdisciplinary teams.
- Maintain precise, compliant documentation while centering dignity and independence.
- Adapt communication for varied needs (including non-verbal) to ensure understanding and engagement.
- Stay calm and flexible in unpredictable situations to support continuity of care.
Part-Time Assistant Manager, Appointed Board Member, Appointed Social Media Manager, Volunteer Art Coordinator
IllumiKnation Station Grassroots Education
01.2011 - 2023
- Performed leadership role by managing volunteer staff duties and review their progress
- Provided educational classes, assisted in tracking and scheduling presenters
- Apply project management skills which include deviation of tasks and timelines to facilitate audio and visual recording equipment assembly, dissemination of instructions, monitoring of equipment operation and equipment break down
- Successfully execute word of mouth advertisement of educational activities and workshops to increase overall event participation numbers
- Proactively support management by completing tasks without supervision; taking on leadership roles to complete group tasks in their absence
- Design and develop advertisements of educational events and created branded business cards for organization founders and management staff
- Plan, create, and display event space tapestries, sculptures and other artwork
- Developed and executed promotional strategies to raise visibility, personally cultivating interest and building lasting community relationships that strengthened organizational support.
- Recruited, coordinated, and managed volunteers for nationwide events; created and disseminated timely communications that secured volunteers, equipment, and transportation during both planned activities and emergencies.
Independent Contractor: Grant writing & Evaluation
C.J. Peters & Associates
01.2012 - 2017
- Researched, wrote, and edited grant proposals for the National Science Foundation and the Lower Brule Boys & Girls Club, contributing to Implementation, Evaluation, and Outcomes sections.
- Edited grant narratives and evaluation reports with strict adherence to formatting, clarity, and grammar.
- Collected and organized survey data, filtered results for relevance, and compiled conclusions into evaluation sections.
- Conducted research and transcription for data collection, strengthening grant development and reporting.
- Prepared, delivered, and tracked client invoices; followed up on payments to ensure timely processing.
- Collaborated with leadership to align grant deliverables, timelines, and evaluation outcomes.
Full-Time Bank Teller
Marquette Savings Bank
01.2018 - 01.2020
- Delivered high-quality customer service across in-person, phone, and drive-through channels.
- Conducted KYC compliance and fraud-prevention analysis, protecting customer accounts and mitigating institutional risk.
- Prepared ATM and Check 21 compliance reports, ensuring timely submission and regulatory accuracy.
- Resolved card issues and disputes; coordinated reissuance with clear, empathetic customer communication.
- Collaborated with marketing to correct errors and independently drafted engaging copy for the bank’s website.
Freelance Consulting
Bench Jeweler
01.2018 - 01.2021
- Enhanced interview skills and obtained pertinent information from clients
- Provided customers with knowledge on how to care for and spot potential problems with heirlooms
- Offered consultations at customers convenience both picking up and dropping off repaired work
Seasonal Retail Associate
Blick Art Materials
03.2017 - 06.2017
- Participated in select group ideation and implementation process of assortment planning
- Expanded customer trust and satisfaction with advanced product knowledge and guidance
- Re-organized gift displays to improve consumer product interactions
- Increased knowledge and understanding of ATV, YTV, planograms, shrink, and sales tactics
Part-Time Apprentice Jeweler
Fisher Jeweler’s
06.2016 - 12.2016
- Worked independently to problem solve repairs through sketch thinking
- Assisted in advanced level repairs by developing an action plan of possible solutions, testing the solution and executing the final solution with the Jeweler
- Enhanced customer service skills and performed service representative role as needed
- Successfully passed timed mock bench exam
- Final project 18 prong 10k gold ring completed prong creation, set 3 fire opals and sized
- Developed and improved repairing customer jewelry within set time period
- Learned the process of particulate metal collection for recycling and recompense purposes
Part-Time Office Clerk - Work Study at Youth Programs & Continuing Education
South Dakota School of Mines & Technology
01.2009 - 01.2010
- Honed skills in organization and ability to work independently
- Learned Survey and Data Analysis
- Sent out bulk mail, created power point presentations and outreach to women in STEM
- Oversaw Office of Education & Professional Conferences’ information booth during SDSMT’s prospective students welcome week
- Volunteer group leader for Girls’ Day
Full-Time Bank Teller
West View Savings Bank
01.2008 - 01.2009
- Provided excellent in-person, over the phone, and drive through window customer service
- Responsible for Safe Deposit Boxes and issuing of their respective billing statements
- Successfully completed ATM training, which includes: replenishing funds, checking daily balances, and check deposits
- Edited and updated the language of the Bank Secrecy Act for West View Savings Bank
- Assisted customers and co-workers with compromised cards, computer notation, deactivation and reissuing of cards
- Monitored Select Service Customers’ (SSC) to ensure they did not fall below account limits
Freelance Writing & Consulting
Artist Consultant
06.2017 - 06.2017
- Enhanced interview skills and obtained pertinent information, data, and materials for grant proposal and further improved upon research, writing, and analysis skills
- Sourced future opportunities for projects and grants relative to the area of expertise
- Compiled PR materials for future press release and branding
- Discussed and assessed needs of client, plan of action, and guidance in implementation
Education
BFA - Metalsmithing & Jewelry Making
Edinboro University of Pennsylvania
12.2016
Skills
- Visual Communication & Branding — art as visual messaging; design of branded materials and event visuals
- Interpersonal & Stakeholder Communication — clients, boards, committees, and cross-functional teams
- Intrapersonal Awareness & Adaptability — self-reflection, resilience, and continuous growth
- Project & Program Leadership — planning, task delegation, and program execution under pressure
- Membership & Client Engagement — outreach, retention, and relationship-building strategies
- Board & Committee Liaison — governance support, strategic planning, and confidential communication
- Grant Research, Writing & Editing — proposals, evaluation sections, data analysis, and compliance formatting
- Billing, Invoicing & Financial Tracking — accurate reporting and timely payment follow-up
- Technical Tools — Microsoft 365, SharePoint, Teams, Adobe Creative Suite, remote collaboration platforms
- Empathetic & Adaptable Communication — tailoring tone and approach to audience and context
NPO Highlights
- Developed, coordinated, and implemented plans to promote the NPO (IllumiKnation Station) and its activities
- Recruited and coordinated volunteers for NPO events across the country
- Dynamically created and disseminated information about events and emergencies to NPO supporters, often resulting in volunteer assistance, acquisition of equipment, transportation for volunteers & staff, etc.
- Promoted the NPO personally, resulting in more volunteers and interest leading to lasting relationships between individuals and the organization which has provided ongoing community support
Timeline
Full-Time Bank Teller
Marquette Savings Bank
01.2018 - 01.2020
Freelance Consulting
Bench Jeweler
01.2018 - 01.2021
Freelance Writing & Consulting
Artist Consultant
06.2017 - 06.2017
Seasonal Retail Associate
Blick Art Materials
03.2017 - 06.2017
Part-Time Apprentice Jeweler
Fisher Jeweler’s
06.2016 - 12.2016
Independent Contractor: Grant writing & Evaluation
C.J. Peters & Associates
01.2012 - 2017
Part-Time Assistant Manager, Appointed Board Member, Appointed Social Media Manager, Volunteer Art Coordinator
IllumiKnation Station Grassroots Education
01.2011 - 2023
Part-Time Office Clerk - Work Study at Youth Programs & Continuing Education
South Dakota School of Mines & Technology
01.2009 - 01.2010
Full-Time Bank Teller
West View Savings Bank
01.2008 - 01.2009
Direct Support Professional
Vallonia Industries
2024 - Current
BFA - Metalsmithing & Jewelry Making
Edinboro University of Pennsylvania
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