ADINA KENT

• Handled incoming mail, bills and invoices and completed appropriate actions.
• Maintained entire family's schedule and organized events.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Supervised 4 household staff, contractors and vendors.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Coordinated meals for all family members with focus on catering to dietary restrictions.
• Scheduled appointments for medical, dental and self-care needs.
• Performed cleaning and organization duties.
• Coordinated holiday parties, cocktail parties and small gatherings for household.
• Assisted residents with daily hygiene and living tasks.

• Maintained cleanliness and hygiene in bakery premises.
• Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
• Managed all baking operations professionally and handled all problems confidently.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
• Maintained and controlled inventory of baked goods.
• Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
• Guaranteed all baked goods were cooked according to customers tastes and needs.
• Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Motivated staff to perform at peak efficiency and quality.
• Developed unique events and special promotions to drive sales.
• Helped general management develop prices based on inventory costs and portion sizes.
• Purchased food and cultivated strong vendor relationships.

• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Monitored current trends to understand fashions and better serve customer needs.
• Processed payments, entering sales in register for prompt customer service.
• Organized sales area and work station to showcase products and boost sales.
• Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
• Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
• Recorded notes for future reference about customer preferences and services delivered.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Handled client correspondence and tracked records to foster office efficiency.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Arranged rapid office equipment repair and maintenance with vendors.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Curriculum highlights: Hair cutting, Nail Design Success Dynamics, Hair coloring Salesmanship/ Professionalism, Creative Customizing, Skin Care Trichology, Make-up Application, Chemical Texturizing Black Hair Design, Advanced Coloring and Cutting Techniques Make-up Artistry

Landscape Design, Horticulture, Visual art, color design, photography