Adina Murakami
Wailuku,HI
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Educational Specialist (Navigator, Maui), #96544T
University of Hawaii Community Colleges
03.2023 - Current
- Liaison Coordination: Acted as primary liaison between the UHCC grant project team and community college campuses, overseeing outreach, recruitment, and case management for participants in workforce training on Maui Island.
- Point of Contact: Served as the main point of contact for training applicants, enrolled students, industry partners, and the public, providing guidance and support for workforce development initiatives on Maui island.
- Partnership Development: Cultivated and maintained strong partnerships with community and industry stakeholders to facilitate collaborative activities, including advisory groups, work-based learning (apprenticeships, internships), career advising, and employment outcomes.
- Marketing & Recruitment: Developed and implemented targeted marketing and public relations strategies for outreach and recruitment of a diverse population of adult learners, leveraging multimedia digital and print tactics in collaboration with a statewide team.
- Support Services Referral: Designed and implemented referral processes for students to campus and community-based support services, collaborating with UH Community Colleges (UHCC) and external partners.
- Technical Support: Provided technical support to students accessing hybrid and online workforce training courses, ensuring a smooth learning experience and resolving technical issues as they arose.
- Employer Engagement: Supported the development of employer engagement strategies with the UHCC grant project team, fostering effective communication and job referrals between campus services and local employers.
- Program Evaluation & Monitoring: Monitored and assisted in evaluating program demand, enrollment, and completion rates for workforce training courses on Maui Island, providing insights to improve program performance.
College & Career Specialist
RCUH Research Corporation of the University of Hawai`i
08.2022 - 03.2023
- Point of Contact: Served as primary liaison for training applicants, enrolled students, industry partners, and the public on Maui Island, offering guidance and support throughout the enrollment process.
- Partnership Development: Cultivated and maintained strategic relationships with community and industry stakeholders to facilitate collaborative initiatives, such as apprenticeships, internships, and career advising programs.
- Marketing & Recruitment: Developed and implemented comprehensive marketing and public relations strategies, utilizing a mix of digital and print media to recruit a diverse population of adult learners.
- Student Technical Support: Provided ongoing technical support for students enrolled in hybrid and online workforce training courses, ensuring seamless access to learning materials and resolving technical issues promptly.
- Employer Engagement: Supported employer engagement by facilitating communication and job referrals between the UHCC grant team, community colleges, and local employers, strengthening employer-student connections.
- Program Evaluation: Monitored and evaluated program metrics, including demand, enrollment, and completion rates for workforce training courses on Maui Island, leveraging data to inform improvements and drive program success.
Manager
O`ahu Intergroup of HI., Inc.
12.2015 - 05.2022
- Strategic Improvement: Drove operational and organizational efficiencies to enhance performance.
- Organizational Strategy: Developed and implemented strategies to achieve organizational goals and ensure long-term success.
- Mission & Financial Oversight: Ensured consistent achievement of the organization's mission and financial objectives.
- Leadership & Administration: Oversaw online information dissemination, website content management, and literature sales, driving engagement and streamlining processes for improved reach and revenue.
- Team Leadership: Defined clear targets, communicated objectives, and provided guidance to maintain high performance.
- Customer Engagement: Identified customer needs, negotiated, and closed profitable projects.
- Assisted with the design and implementation of a new website, collaborating with development teams to ensure a user-friendly and visually appealing platform as the central hub for organizational information.
- Maintained and updated a comprehensive list of over 250 physical and virtual meetings, ensuring accurate and timely information was available for all stakeholders.
- Volunteer Retention: Fostered a positive work environment, improving volunteer retention and providing growth opportunities.
- Volunteer Motivation: Managed and motivated volunteers, ensuring high productivity and engagement.
- Volunteer Management: Managed volunteer scheduling for a 24-hour call center and storefront operations, ensuring adequate coverage and efficient workflow. Coordinated volunteer shifts, communicated expectations, and provided ongoing support to maintain smooth operations.
- Vendor Negotiation: Negotiated contracts with vendors, securing favorable terms while adhering to budget constraints.
- Inventory Management: Maintained and displayed books and pamphlets for sale, ensuring accurate inventory records.
- Financial Oversight: Developed and maintained sound financial practices, managing accounts payable and receivable, ensuring timely payments and deposits.
- Compliance & Record-Keeping: Ensured compliance with federal, state, and local regulations, maintaining official records and documents.
- Budget Management: Collaborated with the Steering Committee to prepare and manage the organizational budget within set guidelines.
- Reporting: Maintained financial records and prepared regular financial reports.
- Time Management: Accomplished multiple tasks within established deadlines.
Outreach Worker
Waikiki Health Center
06.2014 - 02.2016
- Client Engagement: Engaged HIV-positive constituents who had not linked to care, had fallen out of care, or were at risk of disengagement, building trust and understanding their obstacles to medical care.
- Intake & Assessment: Conducted intake, screening, and assessments to identify risk factors, develop individualized therapeutic plans, and provide appropriate intervention strategies.
- Crisis Intervention: Performed timely assessments for participants in crisis, identifying immediate needs, evaluating risks, and initiating safety planning to mitigate harm and ensure well-being.
- Behavioral Counseling: Discussed responsibility, motivation, and attitudes with participants to facilitate the incorporation of alternative, healthier behaviors and improve overall engagement with care.
- Community Collaboration: Fostered effective community collaboration, connecting constituents with appropriate services to enhance care coordination and support.
- Referrals & Resource Coordination: Coordinated seamless referrals to community resources, including 12-step programs, additional services, and educational courses, to support comprehensive client care.
- Documentation & Reporting: Maintained detailed, accurate records of client outcomes and interventions in electronic medical records, ensuring compliance with confidentiality and program standards.
Substance Abuse Counselor
Marimed Foundation
06.2006 - 09.2009
- Psychological Assessment & Treatment: Provided comprehensive psychological assessments, diagnosis, and treatment for individuals with mental health disorders through social casework, individual, group, and family psychotherapy, consultation, education, and prevention strategies.
- Case Documentation & Collaboration: Delivered diagnostic impressions based on case histories and clinical assessments, providing detailed reports for other staff and judicial personnel when appropriate to support treatment planning and legal processes.
- Curriculum Facilitation: Designed and facilitated an experiential curriculum for male youth, focusing on refusal skills, identifying personal triggers, and implementing prosocial behavior alternatives to promote positive decision-making.
- Client Record Management: Maintained accurate and up-to-date client records in compliance with ethical and legal standards, ensuring timely documentation of assessments, treatment plans, and progress notes.
Station Support Clerk
United Airlines
08.2006 - 07.2007
- Administrative Support: Performed basic secretarial and administrative duties, ensuring smooth day-to-day operations and efficient office management.
- Payroll Processing: Managed and input payroll exceptions for Ramp service personnel, ensuring accuracy and timely processing.
- SOP Development: Collaborated in the creation of Station Support Clerk Standard Operating Procedures (SOPs), contributing to standardized, efficient work practices.
- Shift Coordination: Conducted "Call Outs" to fill open shifts, adhering to union protocols and ensuring adequate staffing levels.
- Employee Record Management: Maintained and updated employee files, ensuring all information was accurate and in compliance with company policies.
Personal Empowerment Coach
Sisters Offering Support
03.2002 - 06.2006
- Psychological Assessment & Treatment: Provided comprehensive assessment, diagnosis, and treatment for individuals with psychological disorders through social casework, individual, group, and family psychotherapy, as well as consultation, education, and prevention services.
- Clinical Collaboration: Delivered diagnostic impressions and case histories, providing clinical assessments and recommendations for other staff and judicial personnel when appropriate to support treatment and legal processes.
- Curriculum Facilitation: Developed and facilitated curricula focused on refusal skills, identifying personal triggers, and implementing prosocial alternatives for individuals exiting commercial sexual exploitation.
- Staff Development: Designed and delivered educational programs to enhance staff understanding of substance abuse, power and control dynamics, and appropriate behavioral modification strategies.
- Outreach Program Development: Developed and implemented outreach programs aimed at reducing recidivism by providing support and resources for individuals at risk of re-offending.
- Client Record Management: Maintained accurate and up-to-date client records, ensuring timely documentation of assessments, treatment plans, and progress in compliance with legal and ethical standards.
Substance Abuse Counselor II
The Judiciary, State of Hawai`i
02.2001 - 01.2002
- Psychological Assessment & Treatment: Provided assessment, diagnosis, and treatment for psychological disorders through individual, group, and family psychotherapy, as well as social casework, consultation, education, and prevention strategies, incorporating environmental manipulation to maximize client benefits.
- Caseload Management: Maintained an active caseload of 76 participants, facilitating 8 interactive therapy groups per week, ensuring comprehensive care and consistent engagement.
- Clinical Collaboration: Delivered diagnostic impressions and case histories, providing detailed clinical assessments for staff and judicial personnel to support treatment planning and legal processes.
- Curriculum Development: Developed and implemented curricula using the Matrix Model, focusing on refusal skills, identifying triggers, and promoting prosocial behaviors to support clients in making lasting behavioral changes.
- Client Record Management: Ensured accurate and up-to-date client records, documenting all assessments, treatment plans, and progress in compliance with legal and ethical standards.
Substance Abuse Counselor
St. Francis W.A.T.C.H. Matrix Project
05.1999 - 09.2001
- Matrix Model Treatment: Delivered evidence-based treatment using the Matrix Model through individual, group, and family psychotherapy, education, and prevention interventions to support clients in recovery.
- Clinical Assessment & Reporting: Provided diagnostic impressions and case histories, conducting thorough clinical assessments to inform treatment planning and support the multidisciplinary treatment team.
- Aftercare Support: Facilitated aftercare sessions to ensure continued progress and stability for clients, offering guidance and support until the completion of the project.
- Client & Grant Record Management: Maintained accurate and timely client records, including progress documentation, and ensured compliance with Matrix Project grant reporting requirements.
Assistant Manager
St. Francis W.A.T.C.H.
05.1999 - 09.2001
- Psychological Assessment & Treatment: Provided assessment and treatment for psychological illness through social casework, individual and group therapy, consultation, education, and prevention services.
- Clinical Collaboration: Delivered diagnostic impressions, case histories, and clinical assessments to support the treatment team in developing effective care plans for clients.
- Client Record Management: Ensured accurate and up-to-date client records, maintaining comprehensive documentation of treatment plans, progress, and outcomes.
- Supervision & Training: Provided direct supervision and training for seven Team Assistants, ensuring high-quality care and adherence to program standards.
- OSHA Compliance: Ensured the facility adhered to OSHA standards, maintaining a safe environment for clients and staff in the twelve-bed residential treatment facility.
- Resident Education & Life Skills: Educated residents on meal planning, food preparation, and essential life skills to promote self-sufficiency and personal growth.
- Supply Management: Managed the procurement and inventory of the facility’s food and cleaning supplies, ensuring resources were available and properly stocked for daily operations.
Project Coordinator & Graphic Specialist
Marketing Connections
07.1995 - 05.1997
- Graphic Design & Production: Created visually compelling graphics for various marketing and advertising materials, including print, digital, and promotional items.
- Project Coordination: Coordinated the production process from concept to delivery, managing timelines and ensuring design specifications were met.
- Scheduling & Logistics: Managed the scheduling, shipping, and disbursement of ad-specialty items, ensuring timely delivery and distribution.
- Collaboration with Teams: Worked closely with marketing, sales, and production teams to align designs with brand messaging and client needs.
Graphic Designer
Palmer Graphics
07.1992 - 05.1995
- Graphic Equipment Procurement: Assessed and procured graphic computer equipment, ensuring the necessary tools were available for design projects.
- Logo Design & Typesetting: Created custom logos and performed typesetting for print and digital media, ensuring designs met client specifications and brand guidelines.
- Copywriting: Wrote compelling copy for various marketing materials, enhancing the impact of design and messaging.
- Quality Assurance: Ensured customer-supplied camera-ready art met production standards, making necessary adjustments for optimal print quality.
Education
Master of Science - Social Work
Myron B. Thompson School of Social Work
University Hawaii At Manoa05-2016
Bachelor of Science - Social Work
Myron B. Thompson School of Social Work
University Hawaii At Manoa05-2014
Associate of Science - Liberal Arts And Sciences
University of Hawaii Honolulu Community College
Honolulu, HI05-2011
Skills
- Project Management: Experienced in coordinating design and editorial projects from concept to completion, managing timelines, and ensuring high-quality outcomes
- Client Relations: Strong interpersonal communication skills, experienced in understanding and meeting client needs
- Therapeutic Counseling & Case Management: Expertise in providing counseling, case management, and follow-up services for diverse populations, including individuals with substance abuse, HIV, and those impacted by family violence and sexual abuse
- Team Leadership & Training: Over 16 years of experience in supervising and mentoring teams, resolving conflicts, and fostering a collaborative work environment
- Graphic Design: 20 years of experience in graphic design, with proficiency in Adobe InDesign, Illustrator, Photoshop, and website design using WordPress
- Conflict Resolution: Skilled in resolving interpersonal conflicts and promoting team cohesion, ensuring a positive and productive work environment
Certification
- Certified Substance Abuse Counselor Department of Alcohol and Drug Abuse, State of Hawaii 2004 November
- Licensed Social Worker State of Hawaii 2022 August
Timeline
Educational Specialist (Navigator, Maui), #96544T
University of Hawaii Community Colleges
03.2023 - Current
College & Career Specialist
RCUH Research Corporation of the University of Hawai`i
08.2022 - 03.2023
Manager
O`ahu Intergroup of HI., Inc.
12.2015 - 05.2022
Outreach Worker
Waikiki Health Center
06.2014 - 02.2016
Station Support Clerk
United Airlines
08.2006 - 07.2007
Substance Abuse Counselor
Marimed Foundation
06.2006 - 09.2009
Personal Empowerment Coach
Sisters Offering Support
03.2002 - 06.2006
Substance Abuse Counselor II
The Judiciary, State of Hawai`i
02.2001 - 01.2002
Substance Abuse Counselor
St. Francis W.A.T.C.H. Matrix Project
05.1999 - 09.2001
Assistant Manager
St. Francis W.A.T.C.H.
05.1999 - 09.2001
Project Coordinator & Graphic Specialist
Marketing Connections
07.1995 - 05.1997
Graphic Designer
Palmer Graphics
07.1992 - 05.1995
- Certified Substance Abuse Counselor Department of Alcohol and Drug Abuse, State of Hawaii 2004 November
- Licensed Social Worker State of Hawaii 2022 August
Master of Science - Social Work
Myron B. Thompson School of Social Work
Bachelor of Science - Social Work
Myron B. Thompson School of Social Work
Associate of Science - Liberal Arts And Sciences
University of Hawaii Honolulu Community College
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