ADIS COLLADO
Miami,FL
Summary
Professional with strong background in client development and relationship management. Skilled in strategic planning, utilize a growth mindset and driving client engagement. Known for fostering team collaboration and adapting to changing needs to achieve results.
Overview
29
29
years of professional experience
Work History
Client Relations Manager-Miami Design District
Louis Vuitton Americas
04.2020 - Current
- April 2020, oversee Louis Vuitton leather goods department as Team Lead and promoted to Women's Universe Team Manager 2021.
- Promoted to Client Relations Manager in 2022.
- Cultivate a High End mindset within our Maison with consistent mentoring and individual development while fostering elevation in each client interaction.
- Built action plans to foster and build prestige clients for each MDD CA, to acquire 5 additional clients by end of year, to maximize nomination potential, HE proposals and develop existing clients.
- Managed and executed gifting, dinners, celebrations for prestige clients.
- Support team in HE selling ceremonies to close, foster elevation, discover clients for client mapping and develop our client advisors.
- Cultivated strong client relationships to enhance brand loyalty and retention.
- Prepared CRM DM's presentations to enhance the Art of Hosting, Appointment Strategy to build success and curate elevated experiences.
SE Area Manager/US Area Manager
Diane Von Furstenberg
11.2004 - 03.2020
- Promoted to US Area Manager in 2019 market included New York, Boston, California, Georgia, Florida, Hawaii, Las Vegas and Texas.
- Schedule and lead weekly and monthly store meetings for all management teams.
- Managed staff of 48 associates, 8 team leaders, 8 assistant managers as US Area Manager and nurtured business volume of $25 million with 8 locations.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Oversaw daily operations across multiple locations, ensuring compliance with company policies and procedures.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Store Manager
Adrienne Vittadini LLC
09.2002 - 11.2004
- Onboarding new Store Directors and administrated new store openings within U.S. and Puerto Rico.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Increased community engagement by participating in local events and sponsoring client local charities.
- Implemented training programs to enhance staff productivity and improve customer service standards.
Assistant Store Manager
J.Crew
06.1999 - 09.2002
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business.
- Oversaw compliance with company policies and procedures, maintaining operational standards throughout the store.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Trained and guided team members to maintain high productivity and performance metrics.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Visual Merchandiser
Bloomingdale's
03.1997 - 06.1999
- Designed and implemented seasonal visual displays to enhance customer engagement and drive sales.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Collaborated with merchandising team to analyze trends and optimize product placement for maximum visibility.
Education
Associate of Arts - Fashion Marketing and Management
Berkeley College
New York, NY1993
Timeline
Client Relations Manager-Miami Design District
Louis Vuitton Americas
04.2020 - Current
SE Area Manager/US Area Manager
Diane Von Furstenberg
11.2004 - 03.2020
Store Manager
Adrienne Vittadini LLC
09.2002 - 11.2004
Assistant Store Manager
J.Crew
06.1999 - 09.2002
Visual Merchandiser
Bloomingdale's
03.1997 - 06.1999
Associate of Arts - Fashion Marketing and Management
Berkeley College