Adisa Ahmetovic
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Highly knowledgeable Registrar with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Financial Counselor- Registrar
Hartford Health Department
08.2008 - Current
- Updated medical records in EMR system and double-checked data for accuracy.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Provided emotional support to patients and their families.
- Followed all safety protocols and took necessary precautions while providing care.
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Explained form wording to patients to help each understand information required.
- Assisted in processing patient payments via cash, checks and credit cards.
- Entered patient information into payment system accurately for billing purposes.
- Studied and researched various medical terms as well as software and coding systems.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
- Completed registration paperwork, verifying accurate patient information.
- Reviewed hospital schedule and confirmed arrival times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Researched and resolved complex medical claims issues to support timely processing.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Identified and resolved discrepancies between patient information and claims data.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
Education
Revenue Cycle Management
Charter Oak State College
New Britain, CTNotary Public Certified
Medical Assisting Diploma
Porter And Chester Institute - Rocky Hill
Rocky Hill, CT2007
General Courses
Capital Community College
Hartford, CT2006
High School Diploma -
Bulkeley High School
Hartford, CT06.2005
Skills
- Financial Services
- Demographics Information
- Cash Handling
- Insurance Verification
- Verifying Eligibility
- Positive Patient Experiences
- HIPAA and Confidentiality Compliance
- Patient Registration
- Administrative Support
- Eligibility Guidelines
- Patient Counseling
- Clerical Support
- Professional Relationship-Building
- Registration Paperwork
Certification
- Medical Assistant
- CNP - Certified Notary Public
Languages
Bosnian, Spanish ,English, Learning Arabic
Timeline
Financial Counselor- Registrar
Hartford Health Department
08.2008 - Current
Revenue Cycle Management
Charter Oak State College
Notary Public Certified
Medical Assisting Diploma
Porter And Chester Institute - Rocky Hill
General Courses
Capital Community College
High School Diploma -
Bulkeley High School
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