Adisa Perhatovic
New York Mills,NY
Summary
An adaptable eager learner with strong background in customer service who thrives in the opportunity to learn, grow, and help others.
Overview
6
6
years of professional experience
Work History
Housekeeper/ Inspector
The Hampton Inn & Suites
03.2021 - 10.2023
- Serviced approximately 12-18 guest rooms daily.
- Inspected approximately 20-40 clean rooms ensuring thorough cleaning and timely room turnovers.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Customer Service Representative
Bank Of America
06.2017 - 09.2019
- Managed approximately 120 incoming calls efficiently regarding client anticipated needs, questions, and or concerns by providing assistance and solutions.
- Trained in Risk Management and Online Technical Support.
- Reinforced the importance of empathy, understanding, and patience in all interactions with clients.
- Exceeded performance metrics earning recognition as a top performer within the team.
Education
GED -
Madison-Oneida Boces
Utica, NY03.2014
Skills
- Goal Driven
- Customer service-focused
- Organized and detail-oriented with strong work ethic
- Bi-lingual/ Fluent in Bosnian
Timeline
Housekeeper/ Inspector
The Hampton Inn & Suites
03.2021 - 10.2023
Customer Service Representative
Bank Of America
06.2017 - 09.2019
GED -
Madison-Oneida Boces