Adison Anderson
Augusta,GA
Summary
Dynamic and dependable, professional with extensive experience at Dalton Golf and Country Club, excelling in guest relations and time management. Demonstrated ability to enhance customer satisfaction and streamline service operations. Skilled in conflict resolution and teamwork, contributing to a positive and efficient work environment, ensuring a welcoming environment for all guests.
Overview
2
2
years of professional experience
Work History
Golf Bag Attendant
Dalton Golf and Country Club
07.2024 - Current
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Kept golf course equipment stored properly and reported maintenance needs.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Observed guests for proper use of equipment and respectful behavior on property.
- Set up promotional displays and equipment for special events and activities.
- Assisted with maintaining clean and organized course appearance.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Used Range Picker to recover range balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Ice Cream Server
Bruster's Real Ice Cream
03.2024 - 05.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Notified supervisor and peers of low product inventory and customer complaints.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Processed sales transactions for cash, debit, and credit purchases.
- Kept tidy and organized area to comply with cleanliness standards.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Restaurant Busser
Dalton Golf and Country Club
11.2022 - 02.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Restaurant Hostess
Dalton Golf and Country Club
11.2022 - 02.2023
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Golf Bag Attendant
Dalton Golf and Country Club
03.2022 - 02.2023
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Kept golf course equipment stored properly and reported maintenance needs.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Observed guests for proper use of equipment and respectful behavior on property.
- Set up promotional displays and equipment for special events and activities.
- Assisted with maintaining clean and organized course appearance.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Used Range Picker to recover range balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
Bachelor of Science - Kinesiology
Augusta State University
Augusta, GA 08.2024 - Current
High School Diploma -
Southeast Whitfield County High School
Dalton, GA05.2024
Skills
- Cash handling experience
- Guest Relations Management
- Conflict Resolution
- Customer Service
- Order Taking
- Excellent Communication
- Dependable and Responsible
- Cash register
- Cleaning and organization
- Teamwork
- Food and beverage knowledge
Timeline
Bachelor of Science - Kinesiology
Augusta State University
08.2024 - Current
Golf Bag Attendant
Dalton Golf and Country Club
07.2024 - Current
Ice Cream Server
Bruster's Real Ice Cream
03.2024 - 05.2024
Restaurant Busser
Dalton Golf and Country Club
11.2022 - 02.2023
Restaurant Hostess
Dalton Golf and Country Club
11.2022 - 02.2023
Golf Bag Attendant
Dalton Golf and Country Club
03.2022 - 02.2023
High School Diploma -
Southeast Whitfield County High School
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