Hi, I’m
Adison Coppins
Haysville,KS
Summary
At my current job I work in the kitchen as a "Certified Trainer". Essentially, I am the head BOH (back of house/ kitchen) trainer so I train any new kitchen employees. Although this job would be a much different environment than my current place of employment, the main goal is the same. Serving the guests and creating an environment where they feel welcomed, comfortable and taken care of by the staff so that they find themselves wanting to come back again and again. I am a hard worker and I take pride in my work. I take instruction well so with the right direction I'm sure I will turn into a reliable, valuable part of your staff.
Overview
3
years of professional experience
Work History
McAlister's Deli
Certified Deli Trainer
09.2021 - Current
Job overview
- Monitored new BOH employee performance and offered continuous support throughout training period.
- Taught BOH employees to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Taco Bell
Crew Member
04.2020 - 09.2021
Job overview
- Reconciled receipt totals, cash and credit payments to address shortages.
- Backed up servers by setting up trays and completing some food deliveries.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Derby High SchoolDerby, KS
High School Diploma
12.2022
Skills
- Guest Satisfaction
- Customer Service
- Spec Measurements
- Billing and Payment Processing
- Individualized Instruction
- Guest Experiences
- Closing Procedures
- Sanitary Standards
- Customer Needs Assessments
- Kitchen Equipment Maintenance
- Maintaining Clean Work Areas
- Kitchen and Food Safety
Timeline
Certified Deli Trainer
McAlister's Deli
09.2021 - Current
Crew Member
Taco Bell
04.2020 - 09.2021
Derby High School
High School Diploma