Adison McComb
Laramie
Summary
Dynamic Front Desk Receptionist with a proven track record at Mohatt Johnson Godwin LLC, excelling in customer service and time management. Expertly managed high-volume calls and appointments, enhancing operational efficiency. Recognized for attention to detail and effective communication, ensuring a welcoming environment and seamless guest experiences.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Mohatt Johnson Godwin LLC
08.2024 - 08.2025
- Greeted and assisted visitors, providing information and directions to enhance guest experience.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendars for staff to optimize time management.
- Maintained accurate records of visitor logs and office correspondence for effective tracking.
- Processed incoming and outgoing mail to ensure timely delivery of communications.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled incoming communications, responding to inquiries with professionalism.
- Collaborated with team members to enhance workflow and administrative processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
Big Horn High School
Big Horn, WY12-2024
No Degree - Political Science
Casper College
Casper, WYNo Degree - Business Administration
University of Wyoming
Laramie, WY05-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Data entry
- Team collaboration
- Scheduling
- Verbal and written communication
- Administrative skills
- File organization
- Issue handling
Accomplishments
- Achieved graduating high school early by completing extra classes with accuracy and efficiency.
Timeline
Front Desk Receptionist
Mohatt Johnson Godwin LLC
08.2024 - 08.2025
High School Diploma -
Big Horn High School
No Degree - Political Science
Casper College
No Degree - Business Administration
University of Wyoming
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