Summary
Overview
Work History
Education
Skills
Technical Expertise
Certification
Languages
Timeline
Generic

Adison Rutledge

Tullahoma,TN

Summary

I am a veterinary medicine professional with experience in client communication, animal care, and medical support. I am proficient in communicating with clients both over the phone and in person. I am able to learn very fast paced and efficiently as well as multitasking. I have a strong focus on teamwork and adaptability that ensures every task gets done as smooth and efficient as possible. I am reliable and results-driven, with a compassionate approach to patient care, client care and communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

NVA
02.2025 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Kept a quick pace while communicating with clients
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.

Veterinary Assistant/Kennel Worker

Veterinary Services Chapel Hill
01.2024 - 02.2025
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Administered medications to animals in treatment and documented changes in condition.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.

Server

Las Fiestas
03.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

Maple Street Grill in Eagleville
03.2020 - 01.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Science - Veterinary Technician

Penn Foster
Online
05-2026

High School Diploma -

Eagleville High School
Eagleville, TN
05-2023

Skills

  • Client communication
  • Animal safety
  • problem solving
  • Appointment scheduling
  • Medical record-keeping
  • Diagnostic imaging
  • Client education
  • Active listening
  • Time management
  • Surgical procedures and support
  • Veterinary terminology
  • Pharmacy inventory
  • Reception duties
  • Multitasking
  • Attention to detail
  • Excellent communication

Technical Expertise

Microsoft Office

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Sharepoint
  • Teams

Group me

Impromed

Canva

Certification

Osha certified

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Veterinary Assistant

NVA
02.2025 - Current

Veterinary Assistant/Kennel Worker

Veterinary Services Chapel Hill
01.2024 - 02.2025

Server

Las Fiestas
03.2021 - 03.2023

Server

Maple Street Grill in Eagleville
03.2020 - 01.2022

Associate of Science - Veterinary Technician

Penn Foster

High School Diploma -

Eagleville High School

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