ADISSA AHMADI
Middle Village,NY
Summary
Sales Manager with 11+ years experience implementing profound proficiency in customer service. Promotes comprehension of sales targets and works in the best interest of the company's profitability. An adequate communicator who has a prompt approach to work in a friendly charisma. Managerial behavior and self motivated attitude to exceed companies expectations, upselling and cross-selling for maximized results. Strong entrepreneurial demeanor, problem solving and organizational skills. Leader to demonstration and coordinating events. Strong interpersonal skills that encourage positive customer experience, building professional relationships and assisting customers with confidence.
Overview
10
10
years of professional experience
Work History
Sales Manager
Ulta Beauty Inc.
Glendale, NY
06.2024 - Current
- Coached, developed, and motivated the team to achieve revenue goals and ensure success in their roles and surpass business targets.
- Delivered sales presentations during the quarterly managers' meeting, focused on offerings and unique advantages over competitors.
- Consistently # 1 store in the district in loyalty and credit card applications.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Managed daily operations of the sales department by supervising staff and addressing customer complaints.
Lead Cashier
Ulta Beauty Inc.
Glendale, NY
06.2023 - 06.2024
- Trained new members in departmental operations procedures, including cash register operations, stock management, and customer service.
- Directed trash removal and sanitation procedures to keep aisles and register area organized, moved excess stock and arranged products to improve sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Appropriately authorized discounts and special actions to resolve customer disputes, and maintain satisfaction, handled escalated customer service issues professionally and courteously.
Prestige Beauty Advisor
Ulta Beauty Inc.
Glendale, New York
01.2022 - 06.2023
- Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
- Performed scheduled resets to highlight new products, plan restocking of in-demand supplies, replenish products, and optimize displays.
- Maintained an organized workspace to create a professional and high-quality service for customers, which translated into customer loyalty and retention.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Sales Associate
BLOOMINGDALES, Chanel
Garden City, NY
05.2019 - 09.2019
- Learning about company visions, product information, and adapting promptly.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Sales Associate
MACY'S, Lancome
Elmhurst, NY
10.2018 - 05.2019
- Achieved top performer status and was the second highest in sales within 6 months of onboarding.
- Utilized MYCLIENT to connect, follow up with customers, and build a loyal relationship.
- Accelerated pre-sale goal of 12K, and oversaw seasonal promotional weeks during a fast-paced environment.
- Implemented advanced knowledge of the products to successfully upsell complementary products and boost sales.
Sales Associate
LORD AND TAYLOR, Estée Lauder
Manhasset, NY
03.2018 - 10.2018
- Multi-tasked managerial duties, stocking new shipments, setting up new visual displays, and units.
- Calculated inventory accuracy while maintaining regular communication with RTVs to optimize operational activities and product quality.
- Collaborated with the team to improve deficiencies within customer dissatisfaction, product shortage and sales gap.
Sales Associate
MACY'S, Estée Lauder
Elmhurst, NY
10.2014 - 05.2017
- Increased annual sales by 6% and exceeded LY sales goals.
- Enhanced customer experience by initiating conversations with customers to address their needs in-store, and managing phone queries in a friendly manner.
Timeline
Sales Manager
Ulta Beauty Inc.
06.2024 - Current
Lead Cashier
Ulta Beauty Inc.
06.2023 - 06.2024
Prestige Beauty Advisor
Ulta Beauty Inc.
01.2022 - 06.2023
Sales Associate
BLOOMINGDALES, Chanel
05.2019 - 09.2019
Sales Associate
MACY'S, Lancome
10.2018 - 05.2019
Sales Associate
LORD AND TAYLOR, Estée Lauder
03.2018 - 10.2018
Sales Associate
MACY'S, Estée Lauder
10.2014 - 05.2017