Summary
Overview
Work History
Education
Skills
Timeline
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ADITI DOGRA

Queens Village,USA

Summary

Dynamic and results-oriented Store Manager with 12+ years of experience in high-end retail operations, sales leadership, and customer relationship management. Proven ability to drive revenue growth, optimize store performance, and build top-performing teams. Adept at enhancing visual merchandising, streamlining operations, and fostering long-term client relationships to maximize sales. Experienced in launching new store locations, mentoring future leaders, and driving business growth in competitive retail environments.

Overview

14
14
years of professional experience

Work History

Manager

Jacob Cohen
10.2024 - Current
  • Increased store revenue by 15% within the first quarter by implementing a refined sales and customer engagement strategy.
  • Developed a comprehensive training manual, improving onboarding efficiency and reducing new hire ramp-up time by 30%.
  • Successfully led the launch of a new store location, overseeing merchandising, staffing, and customer acquisition efforts that resulted in a highly successful opening.

Store Manager

Ashley Furniture Homestore
01.2023 - 12.2023
  • Implemented data-driven sales strategies, leading to an 18% year-over-year revenue increase.
  • Enhanced the customer experience by resolving service issues efficiently, improving customer satisfaction scores by 20%.
  • Mentored and developed future store leaders, providing structured coaching and career advancement guidance, resulting in two team members being promoted to leadership roles.
  • Developed a talent retention program, achieving an impressive 95% employee retention rate through mentorship and career development initiatives.
  • Led visual merchandising improvements that increased foot traffic by 20% and boosted impulse purchases.

Assistant Manager

Donna Karan
08.2021 - 06.2022
  • Assisted in opening a new store location, overseeing merchandising setup, staff training, and operational launch, leading to a successful grand opening.
  • Helped manage daily store operations, driving a 10% increase in sales through strategic product placement and enhanced clienteling.
  • Played a key role in hiring and training associates, ensuring staff performance aligned with luxury retail expectations.
  • Revamped visual merchandising, leading to higher customer engagement and an increase in sales per transaction.

Department In-Charge

Macy's
05.2011 - 06.2021
  • Managed a $2 million client book, consistently ranking as a top sales producer in the region.
  • Designed and executed targeted marketing campaigns, increasing product visibility and driving a 20% sales boost.
  • Trained and mentored new employees in client engagement and operational excellence, improving team performance and customer retention.

Education

Bachelor of Science - Food and Nutrition

Skills

  • Luxury & High-End Retail Management
  • Store Openings & Business Expansion
  • Sales & Revenue Growth Strategies
  • Team Leadership & Talent Development
  • Mentoring & Coaching Future Leaders
  • Customer Relationship & Clienteling
  • Inventory & Operations Optimization
  • Visual Merchandising & Brand Storytelling
  • Performance Analytics & Data-Driven Decisions
  • Conflict Resolution & Problem-Solving

Timeline

Manager

Jacob Cohen
10.2024 - Current

Store Manager

Ashley Furniture Homestore
01.2023 - 12.2023

Assistant Manager

Donna Karan
08.2021 - 06.2022

Department In-Charge

Macy's
05.2011 - 06.2021

Bachelor of Science - Food and Nutrition

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ADITI DOGRA