Aditya Anand
Chicago,IL
Summary
Motivated and versatile business graduate with a proven track record in customer service, operations management, and project coordination. Experienced in leveraging data insights, strategic thinking, and cross-functional collaboration to deliver measurable results. Passionate about driving organizational success through innovation, adaptability, and continuous learning.
Overview
3
3
years of professional experience
Work History
Operations Attendant (Facilities)
UIC Recreation Center
07.2022 - 12.2024
- Ensured top-tier customer service for all visitors while maintaining facility safety and security
- Implemented client-focused strategies, enhancing the overall membership experience, and fostering a positive community atmosphere
- Contribute to operational enhancements, gather feedback, and participate in team discussions
- Actively engaged with patrons, assisting with equipment rentals, and ensuring seamless usage of recreational spaces
Barista
Starbucks
01.2022 - 07.2022
- Demonstrated adaptability by excelling in a high-pressure environment, serving 300+ customers daily.
- Utilized upselling techniques to boost average transaction value and exceed daily sales targets.
- Addressed and resolved customer issues to promote satisfaction
Education
Bachelor of Science - Business Administration and Management
University of Illinois Chicago
Chicago, IL12.2024
Skills
- Technical Proficiency: Microsoft Excel (Advanced), Tableau, SQL, Python (Basics), Data Visualization
- Business Acumen: Strategic Planning, Financial Analysis, Market Research, Business Operations
- Interpersonal Skills: Team Leadership, Cross-Functional Collaboration, Emotional Intelligence
- Core Strengths: Problem-Solving, Adaptability, Effective Communication, Attention to Detail
Academic Projects
Managerial Consulting Project (Management 486)
- Conducted competitive market research and developed a data-driven social media strategy for Intimisii, leading to a 20% increase in online engagement.
- Contributed to strategic initiatives that resulted in a 300% increase in quarterly revenue for the client.
- Led collaborative team discussions and presented actionable insights to stakeholders.
Timeline
Operations Attendant (Facilities)
UIC Recreation Center
07.2022 - 12.2024
Barista
Starbucks
01.2022 - 07.2022
Bachelor of Science - Business Administration and Management
University of Illinois Chicago
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