
Business Systems Analyst with experience supporting multi-unit operations where business processes, data, and systems intersect. Skilled in requirements gathering, process mapping (As-Is/To-Be), testing/UAT support, and cross-functional stakeholder coordination across sales, inventory, service, and finance workflows. Operations-first background with a focus on improving visibility, standardizing execution, and reducing friction through system and reporting enhancements.
• Provided administrative support for university events, managing logistics and coordinating with multiple departments
• Maintained accurate records and databases for student affairs operations, ensuring data integrity
• Streamlined record-keeping processes, improving efficiency in documentation and retrieval systems
• Assisted in machine learning projects by processing and analyzing large datasets using Python, pandas, and NumPy
• Contributed to data preprocessing, feature engineering, and exploratory data analysis for research initiatives
• Developed data visualizations and prepared comprehensive reports and presentations for academic publications
• Collaborated with research team to optimize ML model performance and document methodologies