Aditya (A.J) Jaral
Concord,CA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
24
24
years of professional experience
Work History
Manager
Friedmans Appliance
01.2021 - Current
- Manage 20’ delivery personnel and 36 sales associates daily operations. Back up sales manager and help resolve customer issues.
- Oversee RTV inventory, driving vendor credit recovery and minimizing B-stock to protect profit margins
- Support sales management, contributing to team performance and exceeding sales goals
- Build relationships with vendors, service providers, and sales teams to optimize operational efficiency
Product Support Specialist
Zephyr Distributing
01.2020 - 01.2021
- Provided technical troubleshooting and service solutions for ventilation products
- Recruited and maintained strong relationships with service providers
- Served as the lead service expert for the European brand Fulgor, improving service quality and growing brand loyalty
Commission Sales Associate
Friedmans Appliance
01.2006 - 01.2020
- Consistently achieved Million Dollar Sales Club status for14 consecutive years
- Built long-term relationships with architects, designers, builders, and customers
- Assisted management with merchandising strategies and procurement of key inventory items
Appliance Certified Expert (ACE)
Best Buy
01.2005 - 01.2006
- Completed intensive two-week ACE training program to enhance appliance expertise
- Supported sales by training cross-functional teams in appliance knowledge and strategies
- Merchandised appliance sections, ensuring optimal displays and stock levels to drive sales
Department Supervisor
Home Depot
01.2001 - 01.2005
- Youngest supervisor in the Flooring & Wall section, managing a $7M department and 12 employees
- Recognized as Employee of the Month three times for exceptional leadership and performance
- Achieved Master’s Certification by cross-training in all departments, enhancing operational efficiency
- Conducted tile and flooring workshops for groups of 20–25 customers, fostering client engagement
- Developed merchandising strategies and work lists to drive departmental success
Education
Los Medanos College (LMC)
01.2005
California State University, East Bay
01.2001
Skills
- Management & Leadership: Team supervision, operational efficiency, and training
- Sales & Relationship Building: Customer engagement, B2B partnerships, and sales growth
- Merchandising & Inventory Management: Product placement, stock optimization, and RTV processes
- Interpersonal Intelligence: Strong ability to read and understand people, enabling effective communication and relationship-building
- Psychological Insight: Interest in psychology and behavioral patterns, applying these skills to customer interactions and team dynamics
- Strategic Thinking: Proficient in assessing situations quickly, making informed decisions, and adapting to challenges—refined through experience in sales and activities like poker
Timeline
Manager
Friedmans Appliance
01.2021 - Current
Product Support Specialist
Zephyr Distributing
01.2020 - 01.2021
Commission Sales Associate
Friedmans Appliance
01.2006 - 01.2020
Appliance Certified Expert (ACE)
Best Buy
01.2005 - 01.2006
Department Supervisor
Home Depot
01.2001 - 01.2005
Los Medanos College (LMC)
California State University, East Bay