Adja Diop
Washington
Summary
Dedicated professional with a strong background in customer service, food handling, and team collaboration. Proven ability to thrive in fast-paced environments, ensuring operational efficiency and exceptional service. Eager to contribute to a healthcare team by utilizing my skills in patient interaction, sanitation, and organizational support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-commerce Team Member
Whole Foods Market Place
09.2024 - 12.2024
- Managed and fulfilled online customer orders with precision and timeliness
- Coordinated with various departments to source specialty items, ensuring customer satisfaction
- Maintained high standards of packaging and labeling to preserve product quality during delivery
Server and Cashier Assistant
Tossed NJ Restaurant
06.2023 - 05.2024
- Delivered outstanding customer service, enhancing the dining experience for all patrons
- Assisted in food preparation, adhering strictly to health and safety regulations
- Efficiently operated POS systems, managed transactions, and addressed customer inquiries
Server and Customer Service Representative
African Jollof Restaurant
10.2022 - 02.2023
- Prepared and presented traditional African dishes, maintaining consistency in taste and appearance
- Managed customer orders, provided menu information, and resolved concerns professionally
- Conducted regular inventory checks and ensured compliance with sanitation standards
Sales Associate
Dollar Tree
01.2022 - 08.2022
- Assisted customers with product selection, enhancing their shopping experience
- Accurately processed transactions and handled returns, maintaining a balanced cash register
- Organized merchandise displays and replenished stock to ensure product availability
Retail Sales Associate
Foot Locker
03.2021 - 09.2021
- Guided customers in product selection, ensuring a personalized shopping experience
- Managed visual merchandising to highlight promotions and new arrivals
- Conducted inventory checks and maintained store cleanliness in line with company policies
Education
Howard University
Washington, DCSkills
- Customer Service Excellence: Adept at fostering positive interactions and resolving issues promptly
- Food Safety and Sanitation: Knowledgeable in maintaining hygienic food preparation and service environments
- Inventory Management: Experienced in stock monitoring, replenishment, and organization
- Effective Communication: Strong verbal skills, ensuring clear and concise information exchange
- Multitasking and Time Management: Proven ability to manage multiple responsibilities efficiently in high-pressure settings
- Team Collaboration: Committed to supporting team objectives and fostering a cooperative work atmosphere
- Problem-Solving: Skilled in identifying issues and implementing effective solutions promptly
Certification
Food Handler Certification, 09/01/24, Washington, DC
Languages
French
Native or Bilingual
Timeline
E-commerce Team Member
Whole Foods Market Place
09.2024 - 12.2024
Server and Cashier Assistant
Tossed NJ Restaurant
06.2023 - 05.2024
Server and Customer Service Representative
African Jollof Restaurant
10.2022 - 02.2023
Sales Associate
Dollar Tree
01.2022 - 08.2022
Retail Sales Associate
Foot Locker
03.2021 - 09.2021
Howard University
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