Adjegbezou Bebessiki
North Bethesda,MD
Summary
Experienced Assisted Living Manager with over 9 years of experience in Assisted Living. Excellent reputation for resolving problems and improving customer satisfaction.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Certified in Maryland.
Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient staff providing exceptional customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assisted Living Manager
Foxmoor LLC
Woodbine MD, MD
09.2021 - Current
- Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Led, directed and motivated others to innovate and excel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Maintained compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 5-bed facility, providing guidance and leadership to over 5 employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Private Duty Caregiver
Self Employed
Gaithersburg, MD
05.2019 - 08.2021
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported individuals to events and activities, medical appointments and shopping trips.
Assisted Living Manager
Foxmoor Estates Assisted Living
Woodbine, MD
10.2013 - 05.2019
- Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Led, directed and motivated others to innovate and excel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Maintained compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 10-bed facility, providing guidance and leadership to over 8 employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
Bachelor of Science - International Business
Strayer University
Washington, DC05.2004
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- PPE Compliance
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- Self-Motivated
- MS Office
- Data Entry
- Attention to Detail
- Problem-Solving
- First Aid/CPR
- Good Telephone Etiquette
Certification
- Certified Assisted Living Manager
- CPR & FA
- Medication Technician
- COMAR
Timeline
Assisted Living Manager
Foxmoor LLC
09.2021 - Current
Private Duty Caregiver
Self Employed
05.2019 - 08.2021
Assisted Living Manager
Foxmoor Estates Assisted Living
10.2013 - 05.2019
Bachelor of Science - International Business
Strayer University
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