Adjoavi Ghartey
Indianapolis,IN
Summary
Dynamic warehouse operator with a proven track record at Amazon Flex VUBB, excelling in shipping and receiving while ensuring safety compliance. Recognized for reducing product damage rates through effective training and meticulous inventory management. Strong team collaborator with a keen attention to detail, dedicated to enhancing operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Warehouse Operator
Amazon Flex VUBB
10.2024 - Current
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
Cashier Specialist
Meijer
11.2024 - 01.2025
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported general merchandise and departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products.
- Collaborated with team members to maintain a consistently positive and welcoming store atmosphere.
- Met all customer needs with engaged attention and knowledgeable service while meeting sales goals .
Warehouse Associate
DB Schenker
10.2019 - 10.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Front Desk Receptionist
Horizon 100
01.2024 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
Money Center Associate
Walmart
05.2019 - 11.2020
- Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
- Conducted thorough research to resolve complex customer issues, resulting in positive feedback from clients.
- Demonstrated adaptability by quickly learning new systems/software updates for seamless integration into daily tasks and improved service delivery.
- Handled tax preparation for employees and customers.
- Streamlined transaction processing for increased efficiency and accuracy in balancing daily cash drawers.
- Established strong customer relationships by offering personalized assistance with banking services and transactions.
Education
No Degree - MODERN LITERATURE
UNIVERSITY OF LOME TOGO
LOME, TOGO07-2015
High School Diploma -
Lycee Kouvahey
Lome , TOGO07-2010
Skills
- Shipping and receiving
- Packaging and labeling
- Warehouse safety
- Safety compliance
- Cycle counting
- Pallet jack handling
- Barcode scanning
- Bin consolidation
- Willing to learn
- Attention to detail
- Lifting and sorting
- Physical strength and stamina
- Team collaboration
- Health and safety compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Reading
- Strategy Games
- Fashion and Style
- Personal Development and Self-Improvement
Timeline
Cashier Specialist
Meijer
11.2024 - 01.2025
Warehouse Operator
Amazon Flex VUBB
10.2024 - Current
Front Desk Receptionist
Horizon 100
01.2024 - 07.2024
Warehouse Associate
DB Schenker
10.2019 - 10.2024
Money Center Associate
Walmart
05.2019 - 11.2020
No Degree - MODERN LITERATURE
UNIVERSITY OF LOME TOGO
High School Diploma -
Lycee Kouvahey
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