
As a proficient professional skilled in managing office tasks, I excel in enhancing operational workflows with a focus on quality and maintaining confidentiality. Additionally, I am a dependable and quick learning team player with effective communication and organizational skills. I am eager to leverage my administrative abilities and knowledge to contribute to this role.
· Managed incoming and outgoing correspondence, including email, mail, and faxes, and maintained files and databases.
· Assisted with various administrative tasks such as data entry, prepared documents, and managed inventory of office supplies.
· Ensured the security of the reception area by monitoring access via the reception desk and sometimes issued visitor badges.
· Addressed any escalated issues or complaints from visitors or staff members appropriately.
· Handled sensitive information with discretion and in accordance with privacy laws and company policies.
· Offered directions, answered questions, and provided general information about the organization to visitors and callers.
· Received, sorted, and distributed mail and deliveries to the appropriate persons or departments.
· Answered, screened, and forwarded calls while providing information, took messages.
· Offered a warm welcome to the guests, clients, or patients as they entered onto the tenant floor, and provided a positive first impression.
Student Hero/ Apple Corps Leader- 05/2017 -05/2023
The Houston Food Bank
· Trained and overseen volunteers in various projects, ensured that volunteers had a meaningful experience.
· Coordinated and marketed a Food/ School Supply Drive to help those who were in need in the community.
· Attended leadership and professional development workshops to develop skills.
· Developed a deep understanding of a Southeast Texas issue and learned to measure the impact of our work.