Adlee Wright
Rapid City,SD
Summary
Dynamic professional with a proven track record at Pizza and More, excelling in customer service and cash management. Leveraged strong work ethic and integrity to enhance customer satisfaction and loyalty. Successfully increased sales by promoting offers, demonstrating adaptability and teamwork. Proficient in point-of-sale systems, ensuring accurate transactions and efficient operations.
Overview
2026
2026
years of professional experience
Work History
Cashier
Pizza and More
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections and provided exceptional service during busy periods.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Handled cash management, including balancing registers at the end of shifts.
- Collaborated with team members to ensure timely food preparation and order fulfillment.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Salad Bar Attendant
Pizza Ranch Buffet
- Prepared and presented fresh salad options, ensuring high-quality standards and appealing displays.
- Maintained cleanliness and organization of salad bar to enhance customer experience and food safety.
- Assisted customers by providing information on ingredients and dietary options, promoting informed choices.
- Collaborated with kitchen staff to restock supplies promptly, minimizing downtime during peak hours.
- Monitored food temperatures and freshness, adhering to health regulations for safe food handling practices.
- Implemented efficient layout for salad bar to optimize space and improve accessibility for guests.
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
- Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
- Minimized cross-contamination during preparation and stocking.
- Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
- Demonstrated adaptability when faced with unexpected changes or challenges in daily operations, ensuring smooth transitions without compromising quality or efficiency.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Fulfilled written and verbal orders by serving various food.
- Complied with safety standards while handling food and buffet equipment.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
- Strengthened team efficiency through clear communication and cooperation with both front-of-house and back-of-house staff members.
- Set the standard for punctuality and reliability, consistently arriving on time for shifts and maintaining a strong attendance record.
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Contributed to overall cleanliness of the establishment by routinely sanitizing work surfaces and utensils.
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Monitored food temperature, discarding items not stored correctly.
- Lifted and carried heavy materials.
Cashier
Peppys Pizzeria
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented inventory tracking methods to reduce waste and improve stock management.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
McDonald's
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Reduced processing errors by meticulously following transaction procedures.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with menu selections and provided exceptional service during busy periods.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Increased sales of promotional items by informing customers about current offers.
Dining Room Attendant
Perkins Family Restaurant
Food Delivery Driver
DoorDash
01.2023 - Current
- Navigated optimal delivery routes to ensure timely food arrival.
- Communicated effectively with customers to confirm order details and address inquiries.
- Maintained cleanliness and organization of delivery vehicle for safety and efficiency.
- Adapted quickly to changing schedules and order demands during peak hours.
- Managed multiple deliveries simultaneously while maintaining high service standards.
- Provided feedback on app functionality to improve user experience for drivers and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Communicated proactively with management about potential issues or delays in delivery times.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
Education
GED -
Career Learning Center
Rapid City, SDSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Food Delivery Driver
DoorDash
01.2023 - Current
Cashier
Pizza and More
Salad Bar Attendant
Pizza Ranch Buffet
Cashier
Peppys Pizzeria
Cashier
McDonald's
Dining Room Attendant
Perkins Family Restaurant
GED -
Career Learning Center