Adler Andre
Miami,FL
Summary
My background experience is extensive in sales and customer service. I use my experience and knowledge to engage and interact with clients on a daily basis. I provide professional and reliable service as well as demonstrate my understanding of the products. I am a self-motivated individual with an end goal to provide excellent service and exceed product sales while working on my occupational growth. I quickly grasp new concepts and have the ability to use them in current and future interactions.
Overview
13
13
years of professional experience
Work History
Sales Manager
G&B Automotive
Miami, Florida
01.2024 - 07.2024
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Collaborated with marketing team to create promotional materials for target customers.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted market research and reported on competitors.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Sales Associate
Gettel Stadium Toyota
01.2023 - 01.2024
- Desking deals through DriveCentric- Independently evaluating clients on an online software and sending clients numbers (offers) and then invoices
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
Sales representative
Toyota of North Miami
08.2013 - 01.2023
- Frequent communication by email, calling and text, from current clients regarding their inquiries
- Fact finding in order to best serve the customers’ needs
- Gather information to check credit qualification
- Following up with previous clients and advising of current sales to switch them into a new vehicle
- Explain to clients our company's referral program
- Setting up appointments via program (HigherGear)
- Handling multi-function printer and fax machine by sending fax, scanning documents and uploading to corresponding folders
- Negotiating and closing deals
- New cars and pre- owned experience
Security Officer/ Front desk
Allstate Security Services Inc.
06.2011 - 07.2013
- Documented detailed incident reports
- Made hourly rounds and patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Reported any abnormal or suspicious activity
- Greeted and welcomed guests while maintaining and updating sign in logs
- Greeted and welcomed visitors
Education
Associates of Arts in Business Admin. -
Miami Dade College
Miami, FL07-2016
High School Education -
Miami South Ridge Senior High School
Skills
- Research/prospecting
- Online
- Microsoft Office/Word/Outlook
- Customer service
- Adaptability
- Time Management
- Interpersonal Skills
- Sales team training
- Market research, forecasting, and analysis
- Salesforce
- CRM Software
- Staff Management
- Vendor Management
References
References available upon request.
Languages
Creole
Professional
Spanish
Limited
References
References available upon request.
Timeline
Sales Manager
G&B Automotive
01.2024 - 07.2024
Sales Associate
Gettel Stadium Toyota
01.2023 - 01.2024
Sales representative
Toyota of North Miami
08.2013 - 01.2023
Security Officer/ Front desk
Allstate Security Services Inc.
06.2011 - 07.2013
Associates of Arts in Business Admin. -
Miami Dade College
High School Education -
Miami South Ridge Senior High School