NIlda Cabeza
Winter Park,FL
Summary
20+ years of experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
31
31
years of professional experience
Work History
Independent Business Owner
InGroup International
07.2018 - Current
- Coach and mentor over 500+'s individuals to meet their growing goals of their own business.
- Worked with partners and members via all forms of media including but not limited to texts, facebook, telephone, zoom and in person to determine their needs.
- Received Recognitions for leadership from the corporate office.
- Hosted gatherings such as home parties and expos for the purpose of introducing the company.
Independent Business Distributor
Total Life Changes
10.2011 - 07.2018
- Planned, implement and managed markets and sales for home based business.
- Managed quality communication, customer service support and product presentation for each client.
- Mentored over 2,000+'s individuals who went on to manage their own business.
- Worked with clients via all forms of media including but not limited to texts, facebook, telephone and in person to determine which products would best service their wants, needs and price limitations.
- Received Recognitions for leadership from the corporate office.
- Help assemble and attend monthly meetings and conference to stay updated on products and marketing tools.
Beauty Consultant
Walgreens Co.
12.2009 - 12.2010
- Engaging customers by greeting them offering assistance with products and services.
- Locates products in other stores or online if unavailable in the store.
- Processes sales for customers and/or employee purchases on cash registers.
- Resolves customers issues and answers questions to ensure a positive customer experience.
Accountant Assistant
Head Start Program
07.1993 - 05.2007
- Processed company documentations, such as invoices, bank reconciliations, internal controls and payments checks.
- Performed administrative tasks, including filing, reporting, tagging, fixed assets, etc.
- Managed all purchase orders and monitored company budget by controlling project expenses.
- Performed data processing in MS Excel.
- Communicate with clients on a daily and ensured excellent customer service and respond to customer queries and complaints in person and by phone and email.
Education
Associate of Business Administration - Accounting
University of Puerto Rico - Arecibo
Arecibo, PR05-2000
Skills
- Recruiting and training
- Policy and procedure implementation
- Business growth and retention
- Staffing
- Detailed Oriented
- Interpersonal Skills
- Social Media Marketing
- Payroll Administration
- Planning and execution
- Data Entry
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Independent Business Owner
InGroup International
07.2018 - Current
Independent Business Distributor
Total Life Changes
10.2011 - 07.2018
Beauty Consultant
Walgreens Co.
12.2009 - 12.2010
Accountant Assistant
Head Start Program
07.1993 - 05.2007
Associate of Business Administration - Accounting
University of Puerto Rico - Arecibo
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