Summary
Work History
Education
Skills
Timeline
Generic

Adly Franco

Sarasota,FL

Summary

Dynamic sales associate with proven expertise at Breeza, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through tailored product recommendations and effective problem-solving. A reliable team player, adept at achieving sales targets while maintaining a welcoming store environment. Committed to delivering exceptional guest relations and operational excellence.

Work History

Asociado De Ventas

Breeza
  • Assisted customers in product selection and provided tailored recommendations to enhance satisfaction.
  • Managed inventory levels and organized merchandise displays to optimize sales opportunities.
  • Collaborated with team members to achieve daily sales targets and improve customer engagement strategies.
  • Processed transactions efficiently while maintaining accuracy in cash handling and record-keeping.
  • Maintained cleanliness and organization of store environment to create welcoming atmosphere for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Cashier

Wendy's
  • Assisted customers in product selection and provided tailored recommendations to enhance satisfaction.
  • Managed inventory levels and organized merchandise displays to optimize sales opportunities.
  • Collaborated with team members to achieve daily sales targets and improve customer engagement strategies.
  • Processed transactions efficiently while maintaining accuracy in cash handling and record-keeping.
  • Maintained cleanliness and organization of store environment to create welcoming atmosphere for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Licenciada En Educación Especialidad Matemática - Pedagogía

Universidad Pedagógica De La Habana
La Habana, Cuba
07.2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Payment processing
  • Strategic planning
  • Policy and procedure adherence
  • Product recommendations
  • Order processing
  • Dispute mediation
  • Self-checkout assistance

Timeline

Asociado De Ventas

Breeza

Cashier

Wendy's

Licenciada En Educación Especialidad Matemática - Pedagogía

Universidad Pedagógica De La Habana
Adly Franco