Admir Hoxha
Tirana,Albania
Summary
Results-driven manager with a proven track record in both the public and private sectors. Skilled in motivating, coaching, and communicating effectively to address critical issues. Demonstrates a deep understanding of P&L implications to increase efficiency and improve operations. Experienced in managing a high financial portfolio covering 26% of the insurance market. Cultivates teamwork and excels at fostering strong communication skills. A versatile leader with a talent for coordinating data, plans, and personnel to get work done at a fast pace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Legal and Administrative Affairs
ALPEX Sh.a. -ALBANIAN POWER EXCHANGE
05.2024 - Current
- Ensuring the regular and efficient day-to-day operation of ALPEX by the legal and regulatory framework in force.
- Developed policies and procedures to ensure compliance with corporate standards.
- Supervises the activity of the Directorate to guarantee the development of the company's activity by the legal and regulatory framework, the statute, and other acts of organization of the company, regulatory acts, Electricity Trading Rules and Procedures, and Technical Decisions.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Directs and coordinates the process of drafting the necessary acts and policies of the company for various fields, such as in terms of the organization of commercial companies and in terms of electricity.
- Defines and applies new ways and channels of communication within society, which allow vertical and horizontal information flows.
- Creates Annual Plans for the Development and training of personnel.
- Evaluate the institutional framework and regulatory developments for the submission of relevant proposals to the supervisory authorities.
- Manages the legal risks that may arise from the implementation of the general institutional and regulatory framework.
- Proposes policies and preventive measures, to protect ALPEX from legal risks and optimize its operation.
- Provides advice and assistance to other ALPEX structures regarding the identification, prevention, and treatment of legal risks and crisis management.
Head of Claim Department & Anti-Fraud Manager
Vienna Insurance Group, VIG Services Sh.p.k
Tirana, Albania
01.2020 - 12.2022
- Establish a proper organization of the Claims Department
- Continuously implements and improves the efficiency of the claims handling process, including claims registration, claims inspection, claims assessment, initial reserve establishment, claims settlement/closure, claims liquidation, and continuously follows the processes
- Manages and develops the employees of the Claims Department
- Controls the workload and monitors the claims handling process within the claims department
- Communicates and maintains sufficient communication relations and cooperates/interacts with internal (underwriter, sells, actuar dep) and external parties (client, various authorities, etc.)
- Establishing and maintaining good communication and cooperation with group internal and external stakeholder
- Representing the Claims Department inside VIG Group and externally
- Will act as an official representative of the VIG Services shpk, Claims Department
- Reports periodically to the SIVIG Sh.a
- And Intersig Sh.a
- Claims Committee
- Reports periodically and specifically to the Administrator of VIG Services Albania
Deputy Head of Claim Department & Anti-Fraud Manager
Vienna Insurance Group, VIG Services Sh.p.k
Tirana, Albania
05.2018 - 01.2020
- Checking the work-flow and monitoring the handling process inside the Department
- Establishing and maintaining good communication and cooperation with group internal and external stakeholders (clients, repair shops, authorities, etc.)
- Responsible for approval of requests submitted by employees of the Claims Department to the IT-Helpdesk
- Responsible for implementation and continuous improvement of antifraud procedures in VIG-s as well as educating all employees involved in claims handling procedures
- Monitoring day to day claim files with a direct impact on the P&L
- Responsible for quarterly reporting on Bord Level aiming loss optimization
Claim Lawyer and Legal Counsel
Vienna Insurance Group, VIG Services Sh.p.k
Tirana, Albania
03.2017 - 05.2018
- Oversee the claim handling and evaluation process for all MTPL nonmaterial claims-bodily injuries evaluation
- Handle all the MTPL, Health and property claims to be presented to the Companies Claims Committee and prepares the report for each claim presented to the Committee
- Provide general legal counsel for the legal matters of the Claims Department and 'VIG Services Shqipëri' sh.p.k
- Attend as a representative of VIG Services, in the negotiations with the clients and/or their legal for the MTPL bodily injuries claims
Head of Legal and Administrative Department
Tirana Municipal Unit no: 08
Tirana, Albania
02.2012 - 02.2017
- Managed public relation activities (interviews, reports, meetings etc)
- Recruited and contributed in development of the staff
- Represented the institution all legal cases with third parties including those brought to court, at call judicial levels
- Supervised and monitored contracts and the procurement process
- Managed assessment of the environmental permit applications and of all property cases within Municipal Unit No: 08 territory
Broker/ Intermediary
Balkimo
Tirana, Albania
02.2007 - 12.2014
- Sales person (sell for a fee), real estate owned by others
- Negotiated agreements from property owners to place properties for sale with real estate firms
- Monitored fulfilment of purchase contract terms to ensure that they are handled in a timely manner
- Maintained knowledge of real estate law, local economies, fair housing laws, and types of available mortgages, financing options and government programs
- Arranged for financing of property purchases
- Reviewed properties' legal documentation
Sales Manager
Elfa Reycling
Tirana, Albania
06.2011 - 09.2014
- Managed to increase suppliers and sales networks enabling the company to grow at impressive rates, thereby installing a second Recycling Line with a capacity of 800kg/h from 250kg/h the old Recycling Line produced
- Created contacts and sources of suppliers (raw materials)
- Managed sales of recycled such as Pet-flakes
- Maintained relations with the market players
- Negotiated agreements and managing relations with customers for sale of end products and supply of raw materials
Founder and General Manager
Albanian Trade Group
Tirana, Albania
01.2011 - 12.2011
- Established business relationships with local market, price negotiation with suppliers and local businesses
- Web Page maintenance and Web Administrator
- Monitored budget and directs corrective action procedures as necessary to help assure that budget goals are attained
- Resolved any complaints from clients
- Studied and evaluated market trends and developed action plans accordingly
Head of Legal, Administration and HR Department / Head of Procurement
Institute of Cultural Monuments
Tirana, Albania
01.2005 - 05.2010
- Responsible for multi-processes and a large team of professional (76 people) spread throughout the country
Education
Master - Administrative Sciences
Albanian University
Albania01.2011
Master of Science - Law
Faculty of Law, University of Tirana
Tirana, Albania01.2005
General High School Diploma -
Polytechnic High School
01.1994
Skills
- Business Development
- Contract Negotiation
- Staff Management
- Contract Management
- Government relations
- People Management
- Team Management
- Talent Acquisition
- Staff Development
- Sales management
- Rules and regulations
- Organizational Development
- International business
- Company guidelines
- Charismatic Leader
Certification
- Lawyer/Advocate, National Chamber of Advocates, 2006
- Mediator, Albanian National Chamber of Mediators, Ministry of Justice, 2017
Training
- Underwriting and Claims Handling Academy, Vienna Insurance Group, 2019
- Advanced Property Module, Vienna Insurance Group, 2019
- International Relationship & Diplomacy, Italian Institute for Foreign Trade, 2008
- The relationship between Albania & EU challenges and opportunities, The Italian Institute of Foreign Affairs, 2005
References
- Mr. Gramoz Kolasi, Director for Coordination, Bank Of Albania, gkolasi@bankofalbania.org, +355 (0) 694044777
- Mr. Christoph Konasz, Insurance Life/Non Life Retail, Vienna Insurance Group, christoph.konasz@vig.com, +43 699 187 90112
Languages
English
Professional
Italian
Professional
Albanian
Native/ Bilingual
Timeline
Director of Legal and Administrative Affairs
ALPEX Sh.a. -ALBANIAN POWER EXCHANGE
05.2024 - Current
Head of Claim Department & Anti-Fraud Manager
Vienna Insurance Group, VIG Services Sh.p.k
01.2020 - 12.2022
Deputy Head of Claim Department & Anti-Fraud Manager
Vienna Insurance Group, VIG Services Sh.p.k
05.2018 - 01.2020
Claim Lawyer and Legal Counsel
Vienna Insurance Group, VIG Services Sh.p.k
03.2017 - 05.2018
Head of Legal and Administrative Department
Tirana Municipal Unit no: 08
02.2012 - 02.2017
Sales Manager
Elfa Reycling
06.2011 - 09.2014
Founder and General Manager
Albanian Trade Group
01.2011 - 12.2011
Broker/ Intermediary
Balkimo
02.2007 - 12.2014
Head of Legal, Administration and HR Department / Head of Procurement
Institute of Cultural Monuments
01.2005 - 05.2010
- Lawyer/Advocate, National Chamber of Advocates, 2006
- Mediator, Albanian National Chamber of Mediators, Ministry of Justice, 2017
Master - Administrative Sciences
Albanian University
Master of Science - Law
Faculty of Law, University of Tirana
General High School Diploma -
Polytechnic High School
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