High performing and dedicated professional. Successful as a lead, working independently, or as part of a team. Accustomed to working under strict deadlines and a fast paced working environment.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Pacific Hearing Service
08.2023 - Current
Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication.
Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Assisted with repairs, cleaning, and ordering of hearing devices.
Patient Care Coordinator
PlushCare
08.2022 - 08.2023
Provide internal coordination with team of operations associates and medical staff
Adhered to strict HIPAA guidelines to protect patient privacy
Assist medical team of nurses and physicians to provide exemplary healthcare service
Assisted patients to complete necessary medical forms and documentation
Works independently to resolve patient concerns.
Answered and managed over 75 calls per day.
Assistant Manager
Hollister Co
08.2020 - 07.2021
Managed store as a successful leader, promoting and achieving store success
Oversaw, led, and recruited team of 50 retail associates
Exceeded benchmarks while promoting and achieving store success
Routinely handled visual merchandising, and worked to promote company vision
Screened candidates by reviewing resumes, applications, and conducting interviews.
Behavioral Therapist
Autism Learning Partners
08.2019 - 11.2019
Provided high level clinical expertise to monitor and facilitate improvement in client behavior
Worked one on one at client homes and schools
Systematically reduced negative behaviors such as tantrums, scripting, eloping, etc
Cultivated positive and safe communication skills
Monitored, rewarded, and reinforced positive behaviors.
Stockroom Manager
Abercrombie & Fitch
06.2016 - 08.2017
Received all incoming shipments and all transferred merchandise
Maximized staff productivity by carefully allocating resources, setting schedules and delegating
Oversaw and led 10 member retail team.
Education
Juris Doctorate in Law -
Florida Agricultural And Mechanical University School of Law
Orlando, FL
Bachelor's Degree in Psychological Science -
University of California, Irvine
Irvine, CA
Associate's Degree for Transfer in Psychology -
San Jose City College
San Jose, CA
Skills
Microsoft Office Suite
Budget Management
PeopleSoft
Workday
Interviewing
Business Management
Timeline
Patient Care Coordinator
Pacific Hearing Service
08.2023 - Current
Patient Care Coordinator
PlushCare
08.2022 - 08.2023
Assistant Manager
Hollister Co
08.2020 - 07.2021
Behavioral Therapist
Autism Learning Partners
08.2019 - 11.2019
Stockroom Manager
Abercrombie & Fitch
06.2016 - 08.2017
Juris Doctorate in Law -
Florida Agricultural And Mechanical University School of Law
Bachelor's Degree in Psychological Science -
University of California, Irvine
Associate's Degree for Transfer in Psychology -
San Jose City College
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