Adnan Khan
Teller
Doha,DA
Summary
Professional Summary
Dedicated and detail-oriented teller with over two years of experience at Travelex, specializing in foreign currency exchange and customer service. Proven track record in handling high-volume transactions with accuracy and efficiency, while maintaining a high level of customer satisfaction. Adept at cross-selling financial products and managing customer inquiries. Strong communication skills and a commitment to upholding company policies and financial regulations.
Key Responsibilities
Conducted currency exchange transactions and handled a variety of financial services for customers.
Managed cash and performed daily reconciliations with a high degree of accuracy.
Assisted customers with inquiries and provided information on currency rates and financial products.
Ensured compliance with all company policies and financial regulations.
Processed transactions efficiently while maintaining a focus on customer satisfaction.
Cross-sold financial products and services to meet customer needs.
Skills
Currency exchange
Cash handling and reconciliation
Customer service excellence
Sales and cross-selling
Financial regulations compliance
Strong communication skills
Feel free to adjust this summary based on your specific achievements and experiences at Travelex.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Sales Consultant
Travelex
Qatar
03.2022 - Current
- Delivered exceptional customer service, effectively communicating Travelex product features and benefits to exceed expectations
- Vigilantly recognized signs of potentially suspicious transactions and took immediate steps to mitigate any negative impacts
- Consistently achieved individual Key Performance Indicators (KPIs) and targets, contributing to overall team success
- Conducted comprehensive investigations into cash handling discrepancies, promptly reporting findings and maintaining accurate records in alignment with company and location policies
- Played an active role in contributing to team success through collaboration, knowledge sharing, and process improvement initiatives
- Demonstrated exceptional customer service skills, cultivating loyalty and satisfaction through adept interaction management
- Utilized strong numerical ability to ensure precise financial transaction and calculation handling
- Effectively managed customer interactions to build loyalty and satisfaction, showcasing exceptional service skills
- Displayed strong numerical ability, accurately handling financial transactions and calculations with precision
- Leveraged exceptional customer service skills to manage interactions, resulting in increased loyalty and satisfaction
- Ensured accurate handling of financial transactions and calculations, showcasing strong numerical proficiency.
Cashier/Sales
BMA INTERNATION (REDTAG)
07.2019 - 12.2021
- Comprehensive knowledge of sales techniques and best business practices
- Deliver excellent customer service at all times
- Providing insights into consumer behavior
- Provide information to customers with current promotions and pricing
- Maintaining high visibility and energy levels on the shop floor
- Fulfill all reasonable requests from customers to ensure their comfort
- Balancing the cash register and generating reports for credit and debit sales
- Operating scanners, scales, cash registers, and other electronics
- Accepting payments, ensuring all prices and quantities are accurate and providing a proper receipt to every customer
- Merchandising goods and highlighting bestselling and processing delivery and replenish stocks to shop floor
- Welcoming customers, answering their questions, helping them locate items, and providing advice and recommendations
- Following all store procedures regarding coupons, gift cards, pocket perfumes, etc
- Bagging or wrapping purchases to ensure safe transport
- Processing refunds and exchanges, resolving complaints
- Maintaining a clean workspace.
Sales Promoter
Oppo Mobiles
12.2018 - 05.2019
- Customer Service, Promoting the Brand with all new Products to Customers with technical and software details and Achieving the sales targets, Well-versed with all electronic devices in mobiles.
Education
B.Com - Accounting And Business Management
Mumbai University
India 01.2020 - Current
HSC (Science) - undefined
Maharashtra State Board
01.2016 - 04.2017
SSC - undefined
S.I.C.E.S High School
01.2005 - 04.2014
Skills
- Persuasive
- Communicator
- Product Knowledge
- Work ethic
- Goal Oriented
- Multitasker
- Efficient
- Service minded
- Motivated seller
Personal Information
Nationality: Indian
Timeline
Sales Consultant
Travelex
03.2022 - Current
B.Com - Accounting And Business Management
Mumbai University
01.2020 - Current
Cashier/Sales
BMA INTERNATION (REDTAG)
07.2019 - 12.2021
Sales Promoter
Oppo Mobiles
12.2018 - 05.2019
HSC (Science) - undefined
Maharashtra State Board
01.2016 - 04.2017
SSC - undefined
S.I.C.E.S High School
01.2005 - 04.2014