Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adnan Podbicanin

Louisville,KY

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in team management and customer engagement. Proven ability in stock rotation and loss prevention strategies, fostering strong relationships to enhance customer satisfaction. Recognized for training and developing staff, driving operational excellence, and achieving ambitious sales goals in fast-paced environments.

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Enthusiastic and willing to take on any task to help the organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.

Skilled in unloading trucks, moving merchandise, and stocking shelves. Enthusiastic, positive, and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Night Stock Associate

Walmart
06.2021 - 07.2025
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Maintained neat, organized stockroom free of hazards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept work areas neat, clean and free from debris.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Maintained store assets with effective loss prevention strategies.

Team Leader

Walmart
11.2020 - 06.2021
  • Refined team workflows to better capitalize on individual strengths and maximize market share.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Supported stores conducting sales promotions and special events.
  • Contributed to successful daily upkeep of warehouse inventory tracking.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Presented professional image consistent with company's brand values.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.

Department Manager

Walmart
05.2020 - 11.2020
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

CAP 2 Supervisor

Walmart
10.2019 - 05.2020
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Trained and oriented associates to maximize team performance.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Monitored progress of tasks to provide feedback for improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.

Stocker

Walmart
07.2019 - 10.2019
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained store assets with effective loss prevention strategies.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Education

GED -

Jefferson County Highschool
Louisville, KY

Skills

  • Stock rotation
  • Order picking
  • Loading dock operations
  • Heavy lifting
  • Deadline oriented
  • Shelf stocking
  • Warehouse safety
  • Pallet jack operation
  • Hand truck operation
  • Pallet building
  • Cardboard compacting
  • Load sorting
  • Shipment unloading
  • Stock replenishment
  • Maintaining safety
  • Product restocking
  • Forklift operation
  • Stockroom maintenance
  • Damage control
  • Moving merchandise
  • Inventory counts
  • Loss prevention strategies
  • Delegation and supervision
  • Staff training and development
  • Promotional planning
  • Relationship building
  • Policy administration
  • Self motivation
  • Team building
  • Risk management
  • Training and development
  • Goal setting
  • Sales coaching
  • Team management
  • Warehouse operations
  • Truck unloading
  • Pallet handling
  • Damage prevention
  • Complaint resolution
  • Customer consulting
  • Calm demeanor
  • Retail loss prevention
  • Friendly and outgoing
  • Excellent communication skills
  • POS system operation
  • Sales training
  • Customer needs assessment
  • Multi-tasking strength
  • Customer engagement
  • Written and oral communication skills
  • Exceptional customer service

Languages

English
Native or Bilingual
Bosnian
Native or Bilingual
German
Limited Working

Timeline

Night Stock Associate

Walmart
06.2021 - 07.2025

Team Leader

Walmart
11.2020 - 06.2021

Department Manager

Walmart
05.2020 - 11.2020

CAP 2 Supervisor

Walmart
10.2019 - 05.2020

Stocker

Walmart
07.2019 - 10.2019

GED -

Jefferson County Highschool
Adnan Podbicanin