Adnan Rauf
NORTH LAUDERDALE,FL
Summary
Results-oriented operations manager offering 18 years of high-level experience supervising workover and completion operations. Familiar with human resources and adept at directing the work of completion consultants and completion supervisors in operation functions, including inventory management and warehousing. Directly trained and managed six supervisors while leading a total staff of 75 team members—successfully introducing lean manufacturing to increase productivity and cut completion costs.
Overview
2026
2026
years of professional experience
Work History
Regional Manager
Shoe Time International
FL - Current
- In charge of over 15 locations.
- Setting up new locations, arrangements of new phone systems, turning on utilities and setting up alarm systems.
- Accounts payable and accounts receivable.
- Extensive computer skills including Excel and Word.
Report Specialist
OES Telecommunication
2004 - 01.2007
- Verify customer invoices and provide the necessary information to the accounting department for processing invoices.
- Update the central database with new rates received from carriers.
- Generate daily traffic reports for management.
- Prepare and deliver customer invoices within required deadline.
- Develop and utilize reports and documentation to support customer bills.
Supervisor
Subway INC
01.2003 - 01.2004
- Supervises customer service and production staff along with Store Supervisors/Trainers, and during peak customer service times.
- Conducts interviews with potential candidates and makes hiring recommendations.
- Establishes staff work schedules.
- Conducts customer service training with staff.
- Records customer service times in order to determine the efficiency of store operations and improve customer service.
- Ensures the safety of all employees through hazard identification, training and follow-up.
- Ensures quality, service and cleanliness standards are being met through ongoing staff supervision and conducting required audits, e.g. Daily Walk-Thru, Daily Management Checklist.
- Implements and monitors the effectiveness of new policies and programs.
Telecommunication/Support Technician/Customer Service Representative
Paysmart America
01.2000 - 01.2002
- Technical support for all accounts.
- Programmed over 2,000 POS terminals in the last six months.
- Provide training of terminal operation for new merchants.
- Upgrade software for existing and new terminals.
- Maintain sales levels of over 500 merchants.
- Handled customer service calls.
- Made courtesy calls.
Station Manager
Mobil Gas Station
01.1999 - 01.2000
- Inventory control.
- Cash handling and making daily cash deposits.
- Used the Gilbarco system.
- In charge of ordering gasoline and making the proper adjustments to the gas prices.
Education
Bachelors - Business Administration
Florida Atlantic University
Davie, FLSkills
- Operations
- Staff training and development
- Strategic planning
- Staff management
Languages
Hindi
Full Professional
Timeline
Supervisor
Subway INC
01.2003 - 01.2004
Telecommunication/Support Technician/Customer Service Representative
Paysmart America
01.2000 - 01.2002
Station Manager
Mobil Gas Station
01.1999 - 01.2000
Regional Manager
Shoe Time International
FL - Current
Report Specialist
OES Telecommunication
2004 - 01.2007
Bachelors - Business Administration
Florida Atlantic University