Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Interpreter
International Language Center
St Louis, MO
07.2011 - Current
Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Assisted in the successful completion of various business projects by providing language support during meetings and presentations.
Promoted cultural understanding and diversity within organizations by offering workshops on cross-cultural communication strategies.
Supervisor
MBS Textbook Exchange
2711 WEST ASH COLUMBIA MO 65203
07.2006 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Monitored workflow to improve employee time management and increase productivity.