Adnan Waheed
Toronto,ON
Summary
As an experienced HR professional, my objective is to secure a challenging and dynamic role within Riyadh Air that values employee development. My passion for talent acquisition, employee relations, and performance management will allow me to contribute to the success of the organization. am committed to ensuring compliance with employment laws and regulations while fostering a positive work environment that promotes diversity and inclusion. Ultimately, my goal is to make a positive impact on the organization and its employees. With over 15 years of experience in people management, teaching and training had allowed me to develop excellent skills in HR management and in maintaining employment culture at the best, which includes but not limited to talent acquisition, employee relations, performance management, compensation and benefits, training and development. Proven ability to create and implement effective HR strategies that align with business goals and drive employee engagement within the government rules and regulations.
Overview
18
18
years of professional experience
Work History
HR Manager
Humanity First International
04.2014 - Current
- Coordinated with different departments to plan man power and implemented recruitment strategies for long term and short term employment as well as volunteers.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Coordinated with finance department and the executive team to translate man power to the budget.
- Administered recruitment files for compliance.
- Used technologically relevant to develop, implement and administer recruitment programs and strategies.
- Supervised and mentored direct reports and developed talented HR teams.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed focused training programs, leadership pipeline and succession plans.
- Worked closely with employees and 100s of volunteers in planning and implementing various projects in human developments across the globe.
- Build a strong relationship with vendors and collected their feedback of interactions with the employees and the volunteers and took corrective actions if needed.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Coordinated with immigration department to process visa and work permits for foreign employees if needed.
- Coordinated with transportation department to support mobility requests for domestic and international long and short-term assignments.
- Monitored and handled employee claims involving performance-based and harassment incidents.
ER Manager / HR Assistant
Humanity First International
03.2010 - 04.2014
- Developed and implemented employee relations policies and procedures that improved employee engagement and reduced grievances by 20%
- Conducted investigations into employee complaints and concerns, resulting in timely and effective resolutions
- Collaborated with HR and management to ensure compliance with employment laws and regulations
Sales & Marketing Manager
Cotton House Inc
08.2006 - 03.2010
- Conducted market research to identify new designs according to regional diasporas identifying customer needs and preferences opportunities
- Developed and executed new sales strategies that increased revenue by 21% in the first year
- Managed a team of 3 sales representatives and provided training and support to ensure their success
- Maintained strong relationships with existing clients and developed new business relationships
- Traveled to all over North America and abroad to attend trade shows
- Recorded accurate and efficient records in customer database.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Coordinator
Cotton House Inc
02.2005 - 08.2006
- Planned and executed marketing campaigns that increased brand awareness and lead generation
- Collaborated with sales team to develop sales collateral and presentations
- Conducted market research to identify customer needs and preferences
- Monitored and analyzed campaign performance metrics to improve ROI
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Spearheaded team-building sales meetings to inform supervisors of changes and promote successful sales strategies.
- Improved productivity by increasing customer communication and responding to feedback.
Education
UNIX & Linux Training - Linux & UNIX
IT And Business Software Training
Mississauga, ON2018
Database Management Certificate - Information Technology
TNA Technologies
Islamabad, Pakistan2018
CCNA Certification - Database & Network Management Certificate
IT And Business Software Training
Mississauga, ON2017
ITIL Training - ITIL Information Technology Infrastructure Library
IT And Business Software Training
Mississauga, ON01.2016
Financial Planning Certificate - Financial Planning Certificate
IFIC Canada
Mississauga, ON04.2008
Bachelor of Arts - Social & Cultural Anthropology
York University
Toronto, ON05.2005
Intermediate Certificate of Commerce And Business - Business, Commerce & Accounting: 2 Yr Certificate
College of Business And Commerce
Islamabad, Pakistan1995
Skills
- 15 plus years people management, ER and HR Management
- Recruiting management & strategic planning
- Human Resources Allocation
- Performance management
- Compensation and benefits
- Training and development
- Compliance with Employment laws and Regulations
- Excellent communication and interpersonal skills
- Training and development to employees and Managers on topics such as diversity and inclusion
- Harassment prevention, and employee engagement
- Developed and executed strategic plans to improve employee relations and retention
- New Employee Orientation
- Training and Development
- Proficient in Microsoft suit of application and other HR tools
- workshops for different business strategies and tools: BI, SAS ITIL etc
Timeline
HR Manager
Humanity First International
04.2014 - Current
ER Manager / HR Assistant
Humanity First International
03.2010 - 04.2014
Sales & Marketing Manager
Cotton House Inc
08.2006 - 03.2010
Sales Coordinator
Cotton House Inc
02.2005 - 08.2006
UNIX & Linux Training - Linux & UNIX
IT And Business Software Training
Database Management Certificate - Information Technology
TNA Technologies
CCNA Certification - Database & Network Management Certificate
IT And Business Software Training
ITIL Training - ITIL Information Technology Infrastructure Library
IT And Business Software Training
Financial Planning Certificate - Financial Planning Certificate
IFIC Canada
Bachelor of Arts - Social & Cultural Anthropology
York University
Intermediate Certificate of Commerce And Business - Business, Commerce & Accounting: 2 Yr Certificate
College of Business And Commerce