ADNAN ZEB AKHTAR

A dedicated, hardworking and highly motivated customer-focused professional, with a successful track record of achieving and exceeding challenging sales targets and deadlines, working as part of dynamic teams, within fast-paced environments. Confidently and effectively dealing with customer claims, complaints and issues, using initiative and applying logical problem-solving skills, while maintaining a professional, polite, attentive manner at all times. A diligent and proactive individual with a reputation for identifying improvements and implementing appropriate solutions, combined with a capacity to consistently thrive under pressure, while delivering an exceptional level of service to customers. strong interpersonal skills and posses significant experience of delivering effective presentations to a wide range of internal and external audiences. An excellent listener and a communicator, with a strong work ethic and the flexibility required to adapt to new responsibilities with speed, efficiency and accuracy. Expert Analyst versed in target driven area. Offering over 10 years of experience organizing, modeling and analyzing data to forecast business trends. Efficient, decisive and thorough professional. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. A Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• First Aid Training courses
• MS office and Email applications
• Risk Management evaluations
• Writing job description & person specification
• Recruitment process and Competition Law
• Appraisals and Performance management
• Dealing with Vulnerable Customers
• Customer Services –NVQ Level 2
• Resolved product issue through consumer testing.