Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Remodelación De Casas
Hector
Columbia, MD
01.2024 - 03.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Assisted in the repair and maintenance of buildings, fixtures, furniture and equipment.
Maintained a safe work environment by adhering to safety procedures and regulations.
Cleaned and maintained tools, materials, supplies and other related items used for repairs.
Repaired drywall, plaster walls, woodwork, cabinets and other structures.
Installed new doors, windows, locksets and hardware.
Performed minor plumbing repairs such as fixing leaky faucets or toilets.
Fixed broken light switches, outlets and electrical wiring issues.
Installed grab bars for increased safety in bathrooms.
Checked smoke detectors on a regular basis to ensure they were working properly.
Performed routine preventive maintenance tasks on equipment as needed.
Operated hand and power tools to complete repairs.
Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Replaced burned-out light bulbs and performed basic electrical repairs.
Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
Fixed and managed electrical and plumbing problems.
Installation Technician
Antigua Logistics LLC
Ellicott City, MD
08.2022 - 03.2024
Installed new equipment according to manufacturer specifications and customer requirements.
Configured system settings for optimal performance and usability.
Provided technical support for customers onsite or remotely via telephone or email.
Maintained accurate documentation of installation activities.
Inspected existing systems to ensure compliance with safety regulations and customer requirements.
Repaired malfunctioning components in existing systems as needed.
Assisted other technicians with complex installations when necessary.
Resolved customer complaints related to installation issues in a timely manner.
Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
Conducted regular maintenance on installed equipment to maximize uptime and prevent downtime.
Diagnosed electrical faults in order to perform necessary repairs or replacements.
Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
Repaired equipment with new parts and replaced inoperable items.
Provided key information to customers, educating on equipment, products and services.
Ingeniero De Sistema (informatico)
Policia Nacional (Uruguay)
Montevideo, Uruguay
04.2013 - 07.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Maintained updated knowledge through continuing education and advanced training.
Achieved cost-savings by developing functional solutions to problems.
Education
Ingeniero En Infrastructuras Informaticas - Informatica
ORT
Uruguay
08-2015
Timeline
Remodelación De Casas
Hector
01.2024 - 03.2024
Installation Technician
Antigua Logistics LLC
08.2022 - 03.2024
Ingeniero De Sistema (informatico)
Policia Nacional (Uruguay)
04.2013 - 07.2022
Ingeniero En Infrastructuras Informaticas - Informatica