Voiline Acelas
Lauderdale Lakes,FL
Summary
Dedicated and compassionate new nurse aiming to contribute clinical skills, empathy, and a strong commitment to patient care while gaining valuable experience in an acute healthcare setting. Committed to delivering high-quality, evidence-based care in a fast-paced environment.
Overview
1
1
Certification
Work History
RN-Medical-Surgical Clinical Rotation
Abbey Delray South
Delray, USA
01.2020 - 03.2020
- Assesses, plans and evaluates patient care needs
- Ensures assigned work area (i.e Nurse station, med,cart, medication room, etc.), resident/patient care rooms and treatment areas are maintained in a clean and sanitary manner
- Ensures patients' safety
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Administered controlled narcotics, inserted IVs, IV therapy infusion, and performed catheterizations under instructor or assigned nurse supervision
- Reports any change of condition to assigned nurse at the appropriate time
RN-Foundation of Nursing Clinical Rotation
Abbey Delray South
Delray, USA
11.2019 - 12.2019
- Makes daily rounds on unit to ensure resident care needs and environmental standards are met, this includes monitoring of dining room during mealtimes
- Oversees resident care to promote the highest level of physical, mental and psychosocial functioning possible for assigned unit
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Education
Associate Science - Nursing
Sigma Institute of Health Careers
Oakland Park, FL11-2020
Associate in Arts -
Broward Community College
Pembroke Pines, FL12-2018
Skills
- Intravenous therapy
- Healthcare ethics
- Pre-and Post-operative care
- Trilingual
- Excellent customer service skills
- Clinical judgment
WORK EXPERIENCE
FUSION
Customer Service Representative July 2023- November 2024
- Established knowledge of protocols, answering customer inquiries, and reducing wait times by 7+
minutes - Took 70+ customer orders per shift and made outbound calls for delivery delays or billing issues.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer
needs and resolving concerns. - Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service
complaints.
Certification
- Registered Nurse
- Registered Behavior Technician
- Basic Life Support
Timeline
RN-Medical-Surgical Clinical Rotation
Abbey Delray South
01.2020 - 03.2020
RN-Foundation of Nursing Clinical Rotation
Abbey Delray South
11.2019 - 12.2019
Associate Science - Nursing
Sigma Institute of Health Careers
Associate in Arts -
Broward Community College
Similar Profiles
Sherley MalvoisinSherley Malvoisin
Server at Abbey Delray SouthServer at Abbey Delray South
Max CompereMax Compere
Lifestyle Supervisor at Abbey Delray SouthLifestyle Supervisor at Abbey Delray South
Amelie JacksonAmelie Jackson
Caregiver at Abbey Delray SouthCaregiver at Abbey Delray South