Bilingual and basic English. Dedicated, very organized and motivated to lean and grow. Able to work independently or in group. Expertise in strategic decision-making and operational management has consistently led to business growth.
Overview
33
33
years of professional experience
Work History
Business Owner
Julio& Filho Lda
03.2013 - 06.2022
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
stablished good customer service
Store Manager
LOM COMESTCS LDA
02.2017 - 03.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Teacher
Mangai-Bilo
09.1989 - 06.1995
Create lesson plans, teach students, and assess their abilitie
Grade students' assignments, exams, and homework.
Maintain records of student progress, attendance.
Education
High School Diploma -
Mongai Bilo Institute
Kinshasa/DR Congo
07-2009
Skills
Attention to detail
Customer service
Policies and procedures development
Vendor relationship management
Languages
English
French
Portuguese
Timeline
Store Manager
LOM COMESTCS LDA
02.2017 - 03.2022
Business Owner
Julio& Filho Lda
03.2013 - 06.2022
Teacher
Mangai-Bilo
09.1989 - 06.1995
High School Diploma -
Mongai Bilo Institute
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