Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adolfo Montes

Freer

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Lowe's
05.2025 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Leader

Dairy Queen
03.2023 - 08.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Leader

Whatabuger
04.2025 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Front Desk Clerk

University of North Texas Housing
10.2024 - 03.2025
  • Handled complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls,

Team Leader

Firehouse Subs
08.2024 - 09.2024
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

Bachelor of Science - Psychology With A Minor in Pre-Dental And Business

University of North Texas
Denton, TX
05-2027

High School Diploma

Freer High School
Freer, TX
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Outgoing personality
  • Cash handling
  • Fluent in Spanish
  • Conflict resolution

Certification

  • Basic Life Support (BLS) – American Heart Association, Expires May 2026
  • Human Trafficking Prevention Training – Texas Health and Human Services, Completed July 2025


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Lowe's
05.2025 - 08.2025

Team Leader

Whatabuger
04.2025 - 05.2025

Front Desk Clerk

University of North Texas Housing
10.2024 - 03.2025

Team Leader

Firehouse Subs
08.2024 - 09.2024

Team Leader

Dairy Queen
03.2023 - 08.2025

Bachelor of Science - Psychology With A Minor in Pre-Dental And Business

University of North Texas

High School Diploma

Freer High School