Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Adolfo Zaragoza

Surprise,A.Z.

Summary

Experienced leader in the distribution industry with 18 years of experience, including 12 years in a leadership role. Skilled in team development, process improvement, and project coordination. Successfully led the start-up of 6 operations across the country between 2018-2022, totaling over 1mil square foot operations each. Documented experiencing across multiple logistical platforms to include; white glove furniture delivery, big box distribution, conveyable and non conveyable shipping as well as air logisitics. Proven track record of increasing team productivity and retaining top talent through a People- First mentality.

Overview

17
17
years of professional experience

Work History

Operations Manager

Williams Sonoma, Inc.
Litchfield Park, AZ
03.2023 - Current
  • Launched start-up activities within 1-million-square-foot facility
  • Team managed of 35+ associates
  • Optimized logistics for managing 400+ white glove deliveries each day
  • Facilitate annual corporate conferences by controlling 1,700 pieces of furniture layouts, importing, and staging of goods inside the designed space.
  • Oversee business-to-business projects
  • Manage a consistent 8% R&R rate for the facility.
  • Managed a weekly base cost averaging $11.12 CPC, continuously improving cost.
  • 1,198,869 (1.2 mil) sq ft/hub 168,957 sq ft

Operations Manager- Rejuvenation

Williams Sonoma Home
City Of Industry, CA
01.2019 - 04.2020
  • Single management facility with 110 associates under my supervision in a 230k sq ft layout throughout 2 shifts.
  • Creation of Power BI reports to improve customer quality and track associate productivity.
  • Created and managed training documentation to fill in gaps where associates are not trained in areas of the business to identify top talent.
  • Inbound 4 trailers, outbound 5 trailers of Sutter MTO product, while managing 8 pallets of UPS returns daily
  • Departments controlled: Picking/Put away, Outbound/Transfers, Cross dock/Sutter Street, Recon Orders, Repack/Split Case, and ICC.
  • Conducted weekly building audits to uphold OSHA safety standards and quality checks.

Operations Manager

Williams-Sonoma
Fontana, CA
02.2017 - 01.2019
  • Coordinated start up on 800 sq ft facility.
  • Accountable for leading Inbound, Outbound, and DC picking operations - totaling 75+ associates.
  • Daily outbound DC volume: 1,500 furniture pieces, 1,300 UPS conveyable cartons, and 750 retail units for local stores.
  • Conducted quarterly cycle counts, created PowerBi Reports to account for shrinkage.

Operations Manager

Williams-Sonoma
City Of Industry, CA
02.2014 - 01.2017
  • Managed internal operations of 1.1 million sq ft facility
  • Managed 60 associates, including temp agency associates.
  • Created Delivery Scorecard to improve customer satisfaction.
  • Executed dispatch and oversaw white glove delivery for 35-40 trucks, totaling over 1,300 furniture units at peak production.
  • Initiate and coordinate major projects (e.g., facility layout changes, installation of capital equipment, major repairs, etc.).
  • Understand profit and loss, accounting functions, and the relationship of operational activities and decisions.
  • Negotiate agreements with vendors and collaboration partners.

Lead

Payless Distribution Center
Redlands, CA
09.2007 - 02.2014
  • Oversaw conveyable pick lines to enhance productivity
  • Evaluate and analyze current work methods to identify opportunities for improvement and implementation.
  • Partnered with other Operation Team Leaders and peers to coordinate the team members when my Operation Team Leader is absent.

Education

High School Diploma -

Vista High School
Lynwood, CA
06-2006

Some College (No Degree) - Business

University of Phoenix
San Bernardino, CA

Skills

  • Fluent in Spanish and English
  • Proficient in Microsoft applications including excel, word, power point, outlook and Power BI
  • Proficient in WMOS, PKMS, RF systems, and yard view, DAX, GT Nexus, Descartes
  • Expertise in creating Power BI Reports
  • Dedicated to Talent Pipeline in Logistics
  • Certified Raymond Trainer: (Pacer, Reach Truck, EPJ, Order Picker, Swing Reach)

Accomplishments

  • People First Nominee (2021, 2024)

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Operations Manager

Williams Sonoma, Inc.
03.2023 - Current

Operations Manager- Rejuvenation

Williams Sonoma Home
01.2019 - 04.2020

Operations Manager

Williams-Sonoma
02.2017 - 01.2019

Operations Manager

Williams-Sonoma
02.2014 - 01.2017

Lead

Payless Distribution Center
09.2007 - 02.2014

High School Diploma -

Vista High School

Some College (No Degree) - Business

University of Phoenix

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Adolfo Zaragoza