ADOLFO E. KUSHELEVICH
Irvine,CA
Summary
"I am seeking to join your organization and contribute exceptional service. My diverse experience across various fields has honed my customer service and communication skills, making me a valuable asset to your team."
Overview
15
15
years of professional experience
1
1
Certification
Work History
Independent Living Skills Instructor
My Life Services
01.2023 - Current
- Coordinated client schedules to optimize efficiency and provided crucial support during healthcare visits.
- Conducted life skills training, including cooking, hygiene, appointment management, and communication, fostering client independence.
- Managed client budgets and finances, ensuring stability and responsible financial practices.
- Participated in monthly meetings to update and refine individual goals, and provided support in addressing behavior issues when needed.
Door Dash
Independent Contractor
05.2021 - Current
- Managed timely deliveries, ensuring high customer satisfaction.
- Built and maintained positive customer relationships.
- Utilized GPS for efficient route planning.
- Handled financial transactions accurately.
- Adapted to dynamic and high-pressure environments.
- Resolved customer issues promptly.
Professional Musician
Self Employed
12.2012 - Current
- Vocalist: Performed professionally at various venues, events, and recordings since 2010, showcasing versatility across multiple genres.
- Bassist/Guitarist: Expanded roles in 2014 to include bass and guitar playing for musical theater productions, demonstrating adaptability and collaborative skills.
- Music Instructor: Provided private lessons to students, teaching both vocal and instrumental techniques, fostering musical development and enthusiasm.
- Director of Santa Ana's Little Helpers Caroling Group: Led and managed the group since 2011, organizing rehearsals and performances, and ensuring high-quality musical presentations.
Papa John’s
12.2020 - 08.2022
- Managed daily operations as Assistant Manager, including dispatching drivers for deliveries and ensuring smooth workflow and excellent customer service.
- Supervised and trained team members, optimizing performance and productivity.
- Demonstrated leadership in handling customer inquiries, resolving complaints, and maintaining high-quality standards.
- Delivered orders promptly and accurately as a Delivery Driver, maintaining customer satisfaction and safety protocols.
- Ensured adherence to food-safety guidelines and proper storage practices for all food items.
Post Commander
Nordic Security
01.2018 - 07.2021
- Managed scheduling by processing Time Off Requests and filling call offs/open shifts.
- Handled paperwork, including urgent documents for Management or HQ.
- Authored timely reports on service calls, incidents, and observed misconduct.
- Conducted training sessions for new hires on property rules, Nordic Security Systems database usage, and incident protocol training (gate strikes, trespassing, unannounced guests, etc.).
- Ensured gate inspections and maintenance for proper functionality, including communication with Management or Tech Support for repairs.
- Presented detailed status reports and briefings at meetings, including exact guest processing numbers and descriptions of significant incidents.
Uber
02.2015 - 01.2018
- Provided safe, reliable transportation services with excellent customer service.
- Adapted to varying traffic and weather conditions for passenger safety.
Postmates
02.2015 - 01.2018
- Managed timely deliveries, ensuring high customer satisfaction.
- Built and maintained positive customer relationships.
- Utilized GPS for efficient route planning.
- Handled financial transactions accurately.
- Adapted to dynamic and high-pressure environments.
- Resolved customer issues promptly.
Philly’s Best
07.2017 - 12.2017
Jersey Mike’s
08.2013 - 03.2015
Subway
02.2009 - 08.2013
Education
Associate Degree - Music
Santa Ana College
06-2012
Digital Music Production certification -
Santa Ana College
06-2012
Apple Certification for Logic Pro 9 -
Santa Ana College
06-2012
Skills
- Documentation And Reporting
- Safety awareness
- Scheduling appointments
- Progress Tracking
- Safety Compliance
- Excellent Communication
- Spreadsheet Management
- Records Maintenance
- Laptop and Tablet Operation
- Service Documentation
- Microsoft Office
- Able to quickly learn any software
Certification
- California Guard Card
- California Driver's License
- Associates Degree in Music
- Audio Engineering Certificate
- Apple Certified Logic Pro User Certificate
- High School Diploma
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
References
Carlos Rios (714)724-7285 (Nordic Security)
Laura Santos (714)586-3330 (Papa John’s)
Marco Ocampo (714)924-6551 (Jersey Mike’s)
April Martinez (562)686-2548 (My Life Services)
Jenna Hawes (714)791-3421 (My Life Services)
Timeline
Independent Living Skills Instructor
My Life Services
01.2023 - Current
Door Dash
Independent Contractor
05.2021 - Current
Papa John’s
12.2020 - 08.2022
Post Commander
Nordic Security
01.2018 - 07.2021
Philly’s Best
07.2017 - 12.2017
Uber
02.2015 - 01.2018
Postmates
02.2015 - 01.2018
Jersey Mike’s
08.2013 - 03.2015
Professional Musician
Self Employed
12.2012 - Current
Subway
02.2009 - 08.2013
Associate Degree - Music
Santa Ana College
Digital Music Production certification -
Santa Ana College
Apple Certification for Logic Pro 9 -
Santa Ana College