Adolfo P Tapia

Work History

Amerijet International

Miami

04.2024 - Current

Built strong operational teams to meet process and production demands.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Motivated and evaluated personnel for performance improvement and goal achievement.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Oversaw financial management, budget management, accounting and payroll activities.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Analyzed data from daily reports to identify trends in production performance metrics.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Amerijet International

Miami

04.2023 - 04.2024

Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Built strong operational teams to meet process and production demands.
Measured and reviewed performance via KPIs and metrics.
Collaborated with team leaders on quality audits.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Negotiated contracts with vendors and service providers, securing favorable terms.
Guided employees on understanding and meeting changing customer needs and expectations.
Addressed customer concerns with suitable solutions.
Delegated work to staff, setting priorities and goals.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Identified opportunities for improvement within current processes in order to increase efficiency and reduce costs associated with imports and exports.
Researched potential markets for imported goods.
Collaborated with customs brokers to ensure timely clearance of imported goods.
Oversaw management of inbound cargo logistics.
Utilized various software and tools to streamline processes and optimize performance.
Monitored shipments and obtained clearance from customs and other agencies.

NNR Global Logistics

Miami

09.2022 - 04.2023

Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
Managed foreign trade zone in compliance with governmental regulations for facilities.
Recorded data for transmitting US and Canadian HTS numbers for products.
Identified cost-saving opportunities through process improvements or alternative suppliers and products.
Completed accurate US customs filings with secure communications.
Processed customs clearance paperwork, ensuring compliance with all applicable laws and regulations.
Prepared and processed import and export documentation according to customs regulations, laws and procedures.
Coordinated with internal teams to ensure timely delivery of imported goods.
Negotiated freight rates with shipping companies in order to reduce costs for clients.
Collaborated closely with team members to achieve project objectives and meet deadlines.

Amerijet International

Miami

08.2021 - 09.2022

Prepared proposals and RFP responses while adhering to guidelines and customs regulations.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Performed data quality and analysis with tracking and tracing to final destination.
Administered import and export of goods to supervise delivery and manage distribution of goods.
Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.

Triangle services

Miami

12.2019 - 09.2021

Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Streamlined workflow processes, reducing project completion times.
Evaluated employee performance through periodic reviews and documented results accordingly.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Trained new employees on company policies and procedures.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Identified needs of customers promptly and efficiently.
Responded to customer questions regarding products, prices and availability.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.