Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adolph Quintero

Marble Falls,TX

Summary

Dynamic manager with extensive experience at Subway Restaurants, excelling in operations management and team leadership. Proven track record in enhancing customer satisfaction and reducing waste through effective inventory management. Skilled in staff training and development, fostering a collaborative environment that drives performance and achieves organizational goals.

Overview

9
9
years of professional experience

Work History

Manager

Chilis
04.2019 - 09.2025
  • Supported daily operations by coordinating team activities and schedules.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Managed inventory levels, ensuring availability of necessary supplies for efficient workflow.
  • Contributed to process improvements by identifying inefficiencies in task execution.
  • Implemented standard operating procedures, enhancing consistency in service delivery.
  • Facilitated communication between departments to streamline project progress and resolve issues.
  • Maintained accurate records of operations, supporting data-driven decision-making processes.
  • Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

General Manager

SUBWAY®Restaurants
04.2016 - 07.2019
  • Oversaw daily operations, ensuring optimal performance of restaurant staff and processes.
  • Implemented training programs, enhancing employee skills and service quality.
  • Developed and maintained inventory management systems, reducing waste and improving cost efficiency.
  • Analyzed sales data to identify trends, driving strategic decisions for menu adjustments and promotions.
  • Led cross-functional teams in executing marketing initiatives, boosting community engagement and brand visibility.
  • Streamlined operational workflows, resulting in improved service speed during peak hours.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

High School Diploma -

San Marcos High School
San Marcos, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Customer relationship management (CRM)
  • Performance management
  • Shift scheduling
  • Policy implementation
  • Schedule preparation
  • Brand management
  • Teamwork and collaboration

Timeline

Manager

Chilis
04.2019 - 09.2025

General Manager

SUBWAY®Restaurants
04.2016 - 07.2019

High School Diploma -

San Marcos High School

Similar Profiles

CREATE PROFILE