Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chili's
11.2018 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Server
Cheddars Scratch Kitchen
11.2017 - 11.2018
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Server
Cracker Barrel
04.2017 - 04.2018
Culinary assistant for servers and cooks during busy hours
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resolved guest and employee complaints to maintain complete customer satisfaction
Processed orders and sent to kitchen employees for preparation.
Stock Associate
Academy Sports + Outdoors
08.2016 - 08.2017
Locate and confirm freight dates
Stock the most current date of the product to their specific locations
Remove merchandise from wrong locations and reopen that location for new stock
Pick the current date from locations to fill specified order
Pack the order and send down conveyor belt for shipment.
Inspected freight for any damage or faults prior to loading.
Material Handler
Trane Ingersoll Rand
07.2016 - 07.2017
Trane Ingersoll R and Forklift certified
Driving forklift to transport tools to production line.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Education
Fine Arts
Central High School
Macon, GA
05.2015
Skills
Microsoft office
Server
Host
Communication
Powerpoint
Forklift Operator
Team Building
Team Leader
Teamwork
Stocking
Waiter
Hostess
Busser
Material Handling
Customer Service
Cooking
Microsoft Excel
Organizational Skills
POS
Sales
Fast learner
Training
Restaurant Server
Waitress
Barback
Bartending
Mixologist
Kitchen Experience
Kitchen Management Experience
Culinary Experience
Food Preparation
Food Safety
Food Handling
Banquet Experience
Food Production
Inventory Control
Pricing
Catering
Meal Preparation
Cleaning Experience
Administrative Experience
Supervising Experience
Cash handling
Hospitality
Management
Restaurant experience
Policy and Procedure Development
Financial Management
Certification
Forklift Certified, 06/01/16
ServSafe
Food Handler Certification
Assessments
Customer focus & orientation, Proficient, 06/01/21, Responding to customer situations with sensitivity
Sales skills, Proficient, 04/01/22, Influencing and negotiating with customers
Forklift safety, Proficient, 04/01/22, Best practices and safety hazards in forklift operation
Work style: Reliability, Proficient, 03/01/22, Tendency to be reliable, dependable, and act with integrity at work
Real estate, Proficient, 04/01/22, Matching listings with specifications
Warehouse shift leader, Proficient, 04/01/22, Supervising warehouse staff and maintaining safety and security standards
Bookkeeping, Proficient, 04/01/22, Calculating and determining the accuracy of financial data
Delivery driver, Proficient, 04/01/22, Interpreting instructions or signs and solving problems